Wickes

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Reviews

1. Finuala Dawson ★★★★★

   I would like to say a great big thankyou to the guy who helped me todsy getting my crown paint very good custmer service from this guy

   almost 3 months ago
2. TORQue Talrasha ★★★★★

   I recently visited Wickes in Bletchley and was truly impressed by their top-notch service and helpful staff. Even before arriving, I managed to check a lot over the phone and had a really helpful conversation with one of the team, which saved me time and made the trip much easier. From the moment I walked in, I felt welcomed and well-guided. Reece was especially great when I rang up to ask about a tin of Dulux Soft Peach, he checked stock, told me they had two left, and even held one at the till for me. That type of attentive service really stood out. In the store, Lewis, Chloe, and other team members were friendly, knowledgeable, and made my DIY shopping smooth and enjoyable. I never once felt rushed or ignored. I also appreciated the store’s opening hours, they’re open early at 7 am on weekdays and Saturdays, making it super convenient to drop in before other errands. If you need solid advice, a good range of products, and staff who genuinely care, I’d highly recommend Wickes Bletchley. I’ll be returning next time I need materials for a project.

   almost 5 months ago
3. vivi foldesi ★☆☆☆☆

   Worst experience with the company, careless disgusting foreign drivers that are clearly employed here and the company has the worst lack of empathy I have ever seen, came across or experienced. 2/6/25 my cat who only goes out 1-2hours a day was just chilling on our private drive way when the van driver was delivering bricks from wicks who then ran my cat over, my cat was twitching, spinning and must of been in so much pain with horrendous injuries that she did not survive while she was spinning and jumping and twitching in pain the driver was just watching her and once her body couldn’t take it anymore and finally given up that’s when the driver gotten out the van to see if she has passed which she did (vet confirmed) the driver did not knock not a word said just got back into his van and drove off. We Was not at home at the time as we was visiting our newborn who was staying in the NICU but we have watched the whole thing on our camera while bowling our eyes out. We then took it to the company to complain and all they said was sorry our driver doesn’t speak English hence why he didn’t inform anyone. So our poor cat was just laying on our drive way for almost 2 hours while my partner gotten back to the house to take it to the vets to confirm details etc We are heartbroken traumatised and devastated but also shocked with the companies response to the situation Btw I am not racist I am also foreign myself but I would have never driven off without saying something or taken someone’s pet to the vets or saying something to my work place or ask someone for assistance.

   almost 8 months ago

1. Hunter Hunt ★★★☆☆

   Quick and effortless service — I was in and out with no hassle. While the store isn’t the best stocked compared to some others, I was lucky enough to find everything I needed this time. Staff were helpful and efficient, which made the whole experience smooth and stress-free.

   almost 8 months ago
2. Giulio Marino ★★★★★

   Wickes, a convenient multi purpose store where various DIY can be found. They also have a wide selection of tools, bathroom supplies, buiders materials, and most hardware store items. Free parking, wheelchair access, and friendly staff. Local and lovely.

   almost 2 years ago
3. Paul Freeman ★☆☆☆☆

   Terrible Click and Collect experience. I placed my order at 4:10pm and received an email, and also a text message 7 minutes later to confirm that my order is ready for collection and on the email it tells me the store is open until 8:00pm. I arrive at the store at 6:45pm to be told that the area of the store where my items are kept is 'usually locked up for the day' by this time. The Manager then came over and said that the forklift is on charge now, and he is the only forklift driver and cannot leave the shop floor anyway, so I should come back another day. I told him that I only ordered with Wickes due to the click and collect availability, and that the email should not say the items are ready if the store is unable to offer them. The Manager told me he has no involvement with the web team and was pretty disinterested. A shrug of the shoulders was all he could offer as he leant on the counter. He is certainly not managing customer expectations or satisfaction well. Customer services were no better after asking for the same details on the order again, despite them processing it, and then taking 4 days to get back to me and offering no explanation of the stores actions. The refund is now processed. I will not be using this store, or probably Wickles again. I get the impression they couldnt care less anyway.

   almost 2 years ago

1. Technology Innovation ★☆☆☆☆

   I have given my Kitchen project with Wickes, honestly speaking please don’t ever approach Wickes for any kind of project or renovation. They just don’t know what they are doing. They are not cheap and the same time the products are not really great . The quality is not really great. When you approach them with the issues, they will give very tough time for us and don’t help us at all. Spiros the Store manager is Wickes, he don’t respect the customer. When you talk to him , he pretend to be busy and don’t listen to our conversation and walk away. If we question about his behaviour , he will say you can go and complain about me. If I complain about Spiros, the management won’t take any actions as they don’t have any evidence. I have reached the CEO executive still no one can do anything about the behaviour issue. Overall please avoid this Bletchley Wickes branch else you will feel later.

   almost 2 years ago
2. Nick Boldorea ★★★★★

   This is a smaller Wickes and they might not have everything like on the bigger one, check online before before heading to the store. Very friendly staff. They have made changes to the car park that are very confusing and the road marking makes no sense (this is asking for a accident to happen)

   almost 3 years ago
3. Bobby Hack ★★☆☆☆

   Visited this morning and everything was fine accept for the lady on the till who was more interested in texting on her phone rather than serving customers. When I did get served, she even managed to continue texting between me paying and waiting for my receipt which I found extremely unprofessional.

   almost 3 years ago

1. Hank Evans ★★★★★

   My 2nd best wickes store friendly staff great building supplies and kitchens and bathrooms i came here on tuesday and wednesday and looked all around the store aint been in here since 6th may 2018 but the mk store is much better as its bigger

   almost 5 years ago

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