Travis Perkins Milton Keynes South

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Reviews

1. Richard Dash ★★★★☆

   I found the staff very helpful with the information I needed and staff very friendly.

   almost 7 months ago
2. Mason Llander ★☆☆☆☆

   No coffee machine! And £18 pound for a tracer pencil Up your game TP!

   almost 7 months ago
3. Richard Green ★☆☆☆☆

   Not impressed. First time using Travis Perkins, and will also be the last. Wife ordered a bunch of stuff for a gardening project which we had a landscaper coming the following day to build. Delivery was on time, driver was polite, professional and very chipper, so full marks there, but its downhill from there. We realise on the Saturday morning that rather than sending us 5.0x100mm screws, they've sent 5.0x60mm, which I'm informed where no good as they wouldn't go through the sleepers. We then discover that the 5 bags of Postcrete, are in fact CONCrete! In order to not waste my landscapes day, and my money, I had to go to B&Q, and fetch 5x 20Kg bags of Postcrete. As someone that's had a stroke, this wasn't easy, and the reason we paid for delivery from TP. So that's bad enough, but mistakes happen. I'll always judge a company on how they put their mistakes rights. Called TP a few minutes, spoke to Martin, who apologised, and offered to collect replace the incorrect items. I inform him the opportunity has passed, and I infact just need a refund, and the felt a very subtle shift in his tone. Suddenly it felt like I was an inconvenience, and that the best he could do for pickup was 6 days from now. I ask if he could not do any sooner, "oh but the drivers schedules, all booked up"... blah blah blah. Yet having checked their website, pretending to want more rail sleepers, that's offering me slots on Friday and saturday, so there IS capacity, they just don't want to waste it on a refund, and so they get to keep my money tied up till them. First time customer, also last time customer

   almost 8 months ago

1. Simon Lorrimer-Roberts ★☆☆☆☆

   Not sure why this branch has so high reviews my experience is they are non-reponsive to online orders.. supposed to contact me for an order placed 2 days ago for delivery today, rung them no answer and voicemail is Full.. that appalling customer service.. definitely not bothering with these guys again

   almost 10 months ago
2. Elizabeth Hess ★★★★★

   Martyn was amazing - he went above and beyond to ensure we got an urgent delivery on time. He personally checked it was loaded on to the lorry and also went out with the delivery driver to ensure everything ran smoothly. He arrived at the office early to make sure all was in check. Hugely appreciated. I phoned many times to check in on progress and Jordan was really helpful too - great customer service. Would definitely recommend.

   almost 2 years ago
3. Paul Broughton ★★★★★

   Helpful friendly staff and a wide building product range plus a brand new bathroom display area.

   almost 3 years ago

1. marion constable ★★★★★

   We found the staff very helpful. We bought a new shower room fittings. everything arrived in time and in good order. Will go to them again. Free car park in Milton Keyne Branch. Only criticism is that they could do with a bigger showroom.

   almost 3 years ago
2. tom rogers ★★☆☆☆

   Massively overpriced didn’t know price until I had loaded van, even with a trade ‘account’ got charged more than the retail price at Selco

   almost 3 years ago
3. Darren Powell ★★★★★

   I went to get some catnics for my extension and locked my keys in my truck and the guys couldn't of been more helpful really they where amazing helped finally get it sorted buy getting a lock Smith out and getting me on my way can't recommend them enough such a really good bunch of guys

   almost 3 years ago

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