Gower Veterinary Surgery - Swansea Veterinary Care in Swansea, Upper Killay

Reviews

1. Dina ★☆☆☆☆

   Please change people who sit on reception and accept calls. I called them and they did not have a slot to book an appointment for me today (said the latest was 3:45, I needed around 6), my partner called 30 minutes later and they gladly booked him at 6. And after booking him they called after 40 minutes and left a voicemail that they have to reschedule the appointment. 4 hours of notice. So unprofessional. Maybe the vets there are good (we did not get a change to try), but receptionists are utterly terrible.

   almost 10 months ago
2. Verona Russell ★★★★★

   The staff at Gower vets are really kind and helpful.My 15 year old dog will let Chloe do anything to her.Chloe is a true angel and i feel she really care's for the owner as well as they're pet.Thankyou all.

   almost 11 months ago
3. Aimee Driscoll ★★★★★

   ⭐⭐⭐⭐⭐ Forever Grateful for Gower Vets I genuinely can’t thank Gower Vets enough for what they’ve done for my dog, Luna. After weeks of suffering and getting nowhere with my previous vets, I reached a breaking point. Luna was lifeless, in obvious pain, and I felt completely let down. Trusting my gut, I contacted Gower Vets—last minute—and they didn’t hesitate to take us in. From the moment we arrived, everything changed. They listened, they took her condition seriously, and they acted with care and urgency. Luna was started on proper treatment immediately—steroids, antibiotics, medicated baths, ear drops—everything she had needed for weeks but wasn’t given. Within 24 hours, I saw a completely different dog. She was finally comfortable. Finally getting relief. And for the first time in weeks, I didn’t have to sit helplessly watching her suffer. Gower Vets gave Luna her life back—and gave me hope again. I’ll never forget their kindness and the way they truly cared. Thank you, from the bottom of my heart.

   almost 11 months ago

1. Maurice Anderson ★★★★★

   Top marks for this practice. We're on holiday in the area and one of my dogs injured himself. We got an appointment, the dog was thoroughly checked over and had meds prescribed, all within two hours. I can't praise the vets enough.

   1 year ago
2. Victoria Cape ★★★★☆

   My cat was unfortunate enough to suffer a blocked bladder last week and the care she received at Gower has been exemplary. She doesn't enjoy visiting the vets or taking medication but at every step of the way they have been accommodating to us, explaining what we need to do in her best interest, and always taking her stress levels as well as sickness into account. Every question I've had has been answered well and patiently, and the reception staff have been lovely every day we've had to visit or I've phoned for advice. The only reason I'm not giving 5 stars is that they don't have a 24 hour service so when she was admitted to the emergency vet overnight I had to transport her from the PDSA hospital building over to Gower myself, and was facing the possibility of doing the reverse in the evening if she had to be hospitalised for longer!

   almost 3 years ago
3. Tammy Glick ★★★★☆

   This really is a very good vet office. They are of the best in the area no doubt. I would say that there is a receptionist or two that are not in the usual keeping of what values the office used to have. There are negative changes since “Will” the veterinarian, has had less of a presence. It must be said. It’s as if since he has gone the heart of the office stopped beating with the regard it once had. Values have shifted.

   almost 3 years ago

1. Nicola Bruce ★★★★★

   Anna was absolutely fantastic. We felt really safe and confident our cat was getting the very best care. Thankfully, she was able to save our cats eye and vision. She gave us an amazing demonstration on applying the eye drops. We have other pets registered with St James who we are dissatisfied with and intend to transfer them over.

   almost 3 years ago
2. Sarah Brinsden ★★★★★

   Fantastic vets. Have been back and fourth quite a bit recently due to my boxer Lexi's corneal ulcer that wouldn't heal. Ana is amazing, definitely highly recommended. Reception staff brilliant both at the desk and on the end of the phone. The practice is always busy, so a good sign in my opinion.

   almost 4 years ago
3. Never Ready ★★★★★

   Easily the most caring team, not only was my cats life saved so was her leg, most vets (I feel) would of sent her over the rainbow bridge or at best amputated her leg. Very hard working and extremely professional. As much as I have huge respect I kind of hope I won't need their services anytime soon.

   almost 4 years ago

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