Amazing experience shopping online at Cad-eau! I placed my order yesterday morning and it arrived this morning! Couldn’t be happier with my Jellycat Canterneigh Pony, a wonderful Christmas present. Will recommend Cad-eau and will definitely shop again. Thank you!
I love this shop. The owner has great taste in toys and gifts so her shop is always full of amazing stock. Highly recommend!
After so many months unable to get to shops it is such a pleasure to enjoy beautiful independent shops again. This one is a gem and I found some lovely Brighton inspired gifts for my Mum’s 75th birthday. The ladies were very helpful and I felt safe (mask on, hand sanitiser offered) A truly boutique experience and I will definitely be back!
We love this place on the seafront! It has a fantastic range of quirky gifts - including loads of Brighton themed ones. We always pop in when we pass and usually end up buying something. The staff and owner are lovely and incredibly helpful. If you're visiting Brighton do try and pop in!
Disappointingly unpleasant experience not dissimilar to Daisy, yesterday, despite "comments taken aboarc "statement by owner, which would appear to just be lip service. Arrived with my baby (in arms), and my friend and her daughter. Immediately offered hand sanitizer before we touched anything on the outside display, by young friendly staff member, happily and gladly obliged. We stayed outside as we had walked up from the beach with just purses in hand, no masks. While I was browsing on the east side a middle aged tanned lady with long curly hair approached and spoke very loudly across me to the staff member, stating that a child at the shop door had put something in her mouth and would have to pay for it.The lady was clearly the owner or boss.She all but shouted at the staff member.She didn't take on the onerous task of explaining this to the child's parents, just dumped her staff member in it! And so indiscrete, and came very close to me for someone who supposes to care about guidelines (social distancing!). The staff member was pleasant, kind and dealt with a non mask wearing customer very professionally. The aforementioned older lady subsequently glared at us and her shop, after she walked off and queued for ice cream at another store. Incidentally my friend's daughter bought some items, so we are customers vs browsers. We are local people and would have returned time and again, as the shop is lovely, though on the expensive side. I would also hazard a guess that the latest 5 star review mentioning the "friendly owner"may not be genuine :-)
Hello, Thank you for your reply. I would like to point out that this is the first time I have ever bothered to post a negative review about anything, and would not have done so had I not been completely taken aback by your staff member’s attitude. I didn’t accept her offer of hand sanitiser as she shouted across to me without bothering to get up, and the way she spoke to me was hostile and basically revealed the irritation she obviously felt at having to say it to people all day. But, as I know myself from working in retail and hospitality, that’s just part of the job, and whatever irritating situations retailers are facing on a day to day basis is not the fault of the passing customer intending to purchase from your shop. I do know what friendly, gracious, polite service is, and that definitely wasn’t it. It’s a shame, as you have a very nice shop, but that kind of approach is honestly doing you no favours. Daisy.
Fantastic gift shop on the seafront, and online - perfect for lockdown. Bought an indoor table tennis set that is keeping us amused for hours! We also got free local same day delivery to the door! So many lovely items in this shop for yourself, the kids and gifts for others. Highly recommended!
Cad-eau is located at 44-45, Kings Road Arches, Lower Promenade, Brighton and Hove, Brighton BN1 2LN, UK
You can contact Cad-eau at +44 7769 678343
You can find directions to Cad-eau by following this map link