Kimbolton Medical Centre

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Reviews

1. tamla whitmore ★★★★★

   Superb surgery, been with them 25 years and I still don’t have a bad word to say about them. Cheerful dispensary’s staff, doctors care. What more can you ask for . Thank you to all who work there .

   1 month ago
2. Christian Robinson ★☆☆☆☆

   Slashed my knee open on some racking so I rushed off to this "medical centre" with some blue towel gaffer taped to my knee, bleeding profusely...asked receptionist if I could see the nurse for some steri strips or stitches, she went over to the gatekeeper stood gossiping who came back and joyfully proclaimed " we don't do that here...". Absolute Joke.

   almost 4 months ago
3. Jason Everett ★☆☆☆☆

   My husband recently tried to make an appointment to see the doctor, only to be told he had to book on line by the receptionist. He very rarely uses the Internet and doesn't do computers, so the receptionist said you will have to phone 8.00am on the day. That's all very well if you are retired, you have all day everyday to make calls if you want! Some of us do work for a living. He explained all this while on the phone, but no the receptionist said you can only make appointments on line, she said there are plenty available but you must book online, what is up with people today! I thought doctor's surgeries where meant to help people. An appointment could have been made there and then easy! But no, why is it so difficult, it should not be this hard. This could be such a brilliant practice, the doctors are all lovely when you get to see them, it's getting through the door and past reception that's the problem.

   almost 6 months ago

1. life bank store ★★★★★

   Once you can get by the receptionist a very rude woman who thinks it's her job too keep you out of the surgery it's a Very busy Dr's practice at times only two wheelchair accessible places located at the side of the building you may have to park in the street at peak times this can be a distance to walk for someone with mobility problems, the practice has a dispensary, so you can pick up your medication on site. staff and doctors are working hard to keep everyone safe. now running a Saturday surgery AM -14:00 to help the workload through the week

   1 year ago
2. Chuck Storm ★☆☆☆☆

   Moved from home following covid lockdown after eventual building work done at another address out of kimbolton center catchment. Informed center we trying to negotiate purchase of another property within catchment but was summerly “kicked off list” without notice to me whilst still have outstanding APPOINTMENTS with center and local hospitals. Can not order urgent prescriptions whilst under hospital for heart attack and other life threatening medical conditions! Nightmare, upsetting and immensely stressful with no doctor whatsoever, no way to order prescriptions and no contact from kimbolton medical center. Shameful uncaring NHS service. Formal complaint sent to medical council and MP. They also have “blocked me from their website” very concerned!

   almost 3 years ago
3. dmlscmdcto4 ★★★★★

   Superb, efficient, caring people doing brilliantly in the face of all they're facing. Couldn't recommend them more highly.

   almost 3 years ago

1. Amelia Maskell ★★★★☆

   A lovely little doctor’s surgery. Very clean, very quiet. Staff kind and helpful. Dispensary on site. Wheelchair and pushchair friendly. Toilets available. Lots of parking, masks to be warn and hand gel at the front door.

   almost 3 years ago
2. Martin Stearne ★★★★★

   I felt I needed a prostrate check, I didn't think there was nothing wrong, but my brother had just been diagnosed with prostrate problems. I rang up at 09.10am on Monday and got a phone appointment with Dr. Ruby Tahir for 09.15am Tuesday. From those discussions she gave me an appointment for a blood test and an examination for 11.50am the same day. On Wednesday 10.08am I got a text telling me all was good. From me picking up the phone, to knowing the results was less than three days. Absolutely outstanding service.

   almost 4 years ago
3. Lauren Orme ★☆☆☆☆

   Been here over 20 years. Depends on the doctor you get. Some are brilliant, some don't listen. Ended up in hospital with a severe infection once, because one of them didn't listen to me. Hospital kept me in to monitor me for sepsis which wouldn't have happened if their listening skills weren't so poor. Ended up with another infection during lockdown which I self treated as I was too scared to go in to hospital. These infections wouldn't be reoccuring if they listened in the past. Started going to a new doctor at the practice who showed great concern and was fabulous. After about a year of treating me, as soon as my new doctor found out I had more than one address, they and the practice started to shun me every call and visit I made, treating me like a number and insisting I should register at another GP in my catchment area, even though I explained my primary address isn't changing and I only spend 3 days of the week at the new address, being weekends. Every call I made to them over the span of 3 months, I have felt interrogated over and over. I can only assume that they treat people in this opportunistic manner to cut costs wherever they can, as it didn't matter how many times I informed them that my primary address is not changing, I am hassled about it up to this day. The logic doesn't make any sense. My family are landlords, it's very possible for me to get a property up and down this country. Yet with their logic they'd tell me to go and get registered to a GP in one of those nrighbourhoods, instead of the one I'm in 70% of the time. Today my doctor essentially called me a liar when I told them I live in Cambridgeshire and they responded with "but you rent a property in a different county", yes but I live in Cambridgeshire, "but you rent in a different place". They kept repeating their response which was enfuriatingly horrible. They said they're not calling me a liar. Well they may not have said it aloud, but they may as well have! I've no idea what the future holds, all I can say is because of this militant behaviour, I now feel very unwelcome at the GP practice I've been registered to with for most of my life, since a child. It's a great shame and this kind of treatment every patient needs to be aware of, because as good as a practice it may be at times, you can make a swift turn from being a patient in to a number. It is said that it only takes one bad experience to undo all the good ones. Well done.

   almost 5 years ago

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