Ordered a delivery using Just Eat, but the delivery never arrived. I tried to phone the Subway outlet to ask where the delivery was, but the phone number provided on the website is no longer in use. So I had to drive out to the Subway shop to enquire about the order, but since it was supposed to delivered by Just Eat , they couldnβt do anything. This I understand, but the attitude of the manager was that they couldnβt care less about whether my order had been delivered or not. I wasnβt expecting them to refund the money, but they didnβt even offer to make the sandwiches again.
Contacts & Location
π Address: B5008 Etwall Road, Willington, Derby DE65 6DX, United Kingdom
Photos
Reviews
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Debbie Varley β ββββ
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Dex Fontain β ββββ
DO NOT STOP HERE! Genuinely disgusting, behind the counter was filthy. They were sweeping the counter into the salad, everything cross contaminated. I could see though the doors into the prep area and that was also disgusting. Staff clearly did not care, we got there a few hours before close and the staff were clearly trying to close the shop. Most options were no longer available (or visibly cross contaminated). Claimed the toilet was broken, clearly just didn't want to have to clean it. Very obviously a couple who were closing the shop and seemed annoyed anyone had come in. They also seemed to close up completely after we left despite the shop clearly being listed as open on the door for another few hours (and even later online). The two employees were clearly a couple trying to get out a few hours early. I am actively angry I spent money there and I should have walked out once I had seen the state of it. The cross contamination at this place is blatantly dangerous. Edit: having looked at some previous pictures from other reviews. It's clear this place changes there opening times based seeming on how the staff feel Β―β \β _β (β γβ )β _β /β Β― no point even trying to stop here in the evening.
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Ethan β ββββ
Online it says it closes at 2230, in store the sign says 2100, weβve just left at 1930 and theyβve locked up, when we went in they had packed most the mix ins away as well as all baked goods, the staff made it seem like an inconvenience we were there 1.5 hours before closing and hygiene was not up to par, seen them wiping the boards down with food debris going into the few mix in pots, cross contamination concerns, as well as the only available toilet shut due to the flush not working. Would recommend going anywhere else at this service station.
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Tammy Binnie β β β β β
Place was small but clean and had sockets at the table for laptop/ phone charging. There was a toilet for customers. Standard Subway portions and options for food. Tasty!
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Matt Craven β ββββ
Think twice about visiting this store. Me and my family was hoping to get a bite from here but as the member off staff was preparing the food we noticed 3 flies walking over our sandwiches. When I ased if he could re make our food the member of staff was very rude. This place needs a food hygiene review and some staff that care about customer service. The cleaning equipment that is left on the shop floor clearly never gets used.
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Jay Mason β β β β β
Subway is subway right? Well we visited after a stressful drive up from the Midlands to this random service station in Derby, now the fella that served us, Scottish man called Rhys I think, was lovely and helpful, best sub I've had to date too, very happy with my visit
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Phil β β β β β
Visited around 6pm on a Monday. Staff friendly, food fresh, restaurant clean.
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Annmarie Jackson β β βββ
Experience not good because of lack of staff. Chap there working on his own with queue of at least 5 people. Went in at lunchtime so leak time and 1 guy on his own. Disgusting tables and floors, lucky I was having a takeaway. Subway should be ashamed of no support or mismanagement of time
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Tim Moore (Tijamo) β β β β β
A busy place for a quick bite but Subway never disappoints!
New Review
FAQs
What is the address of Subway?
Subway is located at B5008 Etwall Road, Willington, Derby DE65 6DX, United Kingdom
How can I get to Subway?
You can find directions to Subway by following this map link