Matalan Eastleigh

Reviews

1. Prudence Miyanza ★★★★★

   Good prices for beautiful clothing I bought.

   almost 8 months ago
2. Fidgester ★★★★☆

   Good clothes shop although prices have risen recently

   almost 9 months ago
3. Joseph Halpin ★★★★★

   Got excellent service from Anita at checkout. She was really helpful and provided fantastic service while helping me set up a reward card to receive discounts.

   1 year ago

1. Julie Armstrong ★★★★★

   Big shout out to a very helpful lady, Mandy, who works at the Eastleigh store. She kindly directed me to an offer that I could use to receive 20% off my purchases today. As I hadn't noticed the sign in store, I would have otherwise had to pay full price. Mandy has always been so lovely on previous occasions and has fantastic customer service skills. A real asset to Matalan!

   1 year ago
2. Michele jordan ★★★★★

   Lady called Sandra who was guiding staff to check out or self check out was helpful, cheerful and informative. It was a pre Christmas Saturday and was busy. She remained approachable and fun. Thank you Sandra

   1 year ago
3. Judith Sales ★★☆☆☆

   I like the shop but I don't find the till experience very pleasant or helpful. The staff on tills aren't friendly whereas the shop floor staff are alot nicer. Alot of waiting!

   almost 3 years ago

1. Kay Thornhill (Hollergrafik) ★★★★★

   Large store with lots of choices available. Friendly staff and plenty of free parking.

   almost 3 years ago
2. Christine Russo ★☆☆☆☆

   Was greeted with ’Is it a return?’ when went to till. I replied that the self serve tills weren’t accepting my card. The till then didn’t accept my card. Knowing full well that my card works fine, I conveyed this. Twice the cashier told me my card was faulty, to which I responded ‘You’ve told me that twice already’. The reply was for me not to be so rude, to which I replied she shouldn’t speak to me like that. ‘I’m not serving you’ she said and stropped off. I’m the meantime my husband used his card, and I helped myself to the receipt. Her two young colleagues looked mortified at her behaviour when I asked for her name. I think Judy needs to have some further customer training. I then used my card in another store, no problem at all……..

   almost 3 years ago
3. Brian Harrison ★★★☆☆

   Seeing all the reviews about this Shop how the Management convince to me to Shop here with confidence about being served in good time without a long QUEUE

   almost 3 years ago

1. H F ★★☆☆☆

   Love what Matalan has to offer as a company in terms of products, but the Eastleigh store's queues and only one person on the till habit is horrendous and no one is ever happy having to deal with it from what I've witnessed, even with the self-serves which can also be a bit temperamental with loyalty cards and the like. As someone who's also had two job interviews here, it has also been pretty horrendous, being totally ghosted after both despite sending emails pleading for feedback and being promised by the supervisors that I was interviewed by that I'd hear back by a certain date, the 2nd interviewer just talking at me the whole time and telling me I'm rude for trying to converse back as I had spoken over her a few times when I thought she'd finished talking at me! Sorry for being involved in the process I guess! I was also told that a girl who had been working here longer deserved the hours more than me for her loyalty which was a bit of a kick in the teeth to hear in an interview too, as someone who's been nothing but accomodating and loyal at work themselves!

   almost 4 years ago

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