Very poor!! I was very disappointed coming into the shop today due to the lack of customer service and interest from all of the staff. I went in to buy 1-2 outfits for events I have coming up and was instantly put off from the unwelcoming environment. No help was offered regarding sizes of outfits, the staff were clearly not interested and didnβt even speak to us. Even though I went through the whole shop picking different outfits to try on and clearly showed interest in making purchases. Very much felt due to us being a younger couple and dressed very casually that they didnβt view us as prospective customers and hence why no effort was made. Really shocked if Iβm honest and especially as I had planned to spend a lot in the shop!!
Contacts & Location
π Address: George Street, Aberdeen AB25 1HZ, United Kingdom
π Phone: +44 1224 640869
π Website: phase-eight.com
Photos
Reviews
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Bethany Smith β ββββ
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Kirsty Walterson β β β β β
So lovely! We were assisted by Shona who helped my mother find her dress for my sisters wedding. Overall fantastic service and clothes!
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Rob β β β β β
I cannot praise enough the exceptional service provided by Alex during my wife and my recent visit to Phase Eight store. From the moment we stepped in, Alex's professionalism and pleasant demeanor made our shopping experience truly enjoyable. Alex's knowledge about the products was impressive, and her genuine interest in helping us find what we needed was evident. Her friendly approach made navigating through the store a breeze, and we felt comfortable seeking her assistance throughout our visit. The store boasts a wide range of high-quality clothing suitable for every occasion. We were particularly impressed by the diversity and style of the selection, catering to different preferences and tastes. Overall, our experience at Phase Eight was outstanding, largely due to Alex exceptional service and the store's fantastic clothing offering. We will undoubtedly be returning for future purchases and will enthusiastically recommend it to our friends and family. Thank you, Alex, and the Phase Eight team, for providing such a wonderful shopping experience.
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Loretta Smith β β β β β
The service in Phase Eight Aberdeen store is excellent. Having bought several dresses for a wedding and an upcoming cruise online, I was more than disappointed in the state of the packing of these dresses, especially the Collection 8 dresses, which were squashed into the littlest plastic bags and came out very crushed. Having hung the dresses and jumpsuits for weeks were looking no better, but the staff instore were more than happy to take the items for steaming. The ladies are always so helpful and accommodating, from this to helping find what you want in your size across the stores UK wide. Phase Eight, please note, the packaging of online orders is disgraceful. If I am paying Β£300 for a dress, I don,t want it stuffed in a tiny plastic bag. These garments should be on hangers in flat boxes like they used to be and the boxes can be recycled. I shouldn't,t need to ask instore for the garments to be steamed. We are lucky that the Aberdeen store is so accommodating. Bravo to the Aberdeen team.
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Kay Smart β β β β β
The staff here are so helpful and go above and beyond with suggestions to help you achieve the perfect outfit. Thank you so much!
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Tracy Stronach β β β β β
Popped into the store to look at dresses for a wedding. The lady working in the store on Tuesday 27th January, was very kind and polite. Would absolutely return to the store.
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Brenda Shanley β β β β β
Wonderful shop and staff are so helpful. I bought my mother of the groom dress outfit and was so happy with it. I will definitely return when next in Aberdeen. Shona and team provide such great customer service and guidance when shopping especially for such an occasion Thank you! .
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Deborah Scott β β β β β
Lovely shopping experience in store with Linda. Very attentive and helpful. I went in to browse but bought two beautiful dresses. I donβt know what my husband will say but Iβll blame Linda! She really is an asset to your team Deborah Scott
New Review
FAQs
What is the address of Phase Eight?
Phase Eight is located at George Street, Aberdeen AB25 1HZ, United Kingdom
What is the phone number of Phase Eight?
You can contact Phase Eight at +44 1224 640869
How can I get to Phase Eight?
You can find directions to Phase Eight by following this map link