My wife and I visited this store in the evening, so was nice and quiet and the service was excellent. Good range of sketchers for men and women. This was to purchase a replacement for pair I’ve had for over 3 years. So comfortable and the new ones are just as comfortable and easy slip on pair with laces you don’t have to tie.
A big thank you to Alfie Ruocco at Skechers Bracknell for all your help fitting Mum with a brilliant pair of trainers. It is so rare to received such service and also to meet someone with such in-depth knowledge of their stock. Thank you! Another successful trip last Sunday and a big thank you to the wonderful team. Here’s a picture to show I am a genuine reviewer!
Went in today to exchange a pair of trainers, staff were just standing around whilst customers had to sort themselves out. Got to the till where they told me that they can't exchange the trainers as they not were not in a re-sellable state. Only worn indoors including conservatory and only once. Other than that they are completely brand new.
Jay in the Bracknell store was extremely helpful when I was choosing slip ins for my mother-in-law. She even modelled them for me as she was also a size 7. So nice to have personal help rather than just choosing on a website.
I don’t usually leave reviews, but Jay at the Bracknell Branch was so kind and patient while we were looking for shoes. She really took her time with us, gave helpful advice, and made the whole experience way easier. Thanks, Jay!
I was the only person in the shop this morning. There were 3 members of staff behind the counter. I was returning some trainers that were too big and I needed a bit of help to find some others. The help was non existent and I felt that I was inconvenience. In the end I got a refund and have ordered online. I have put the poor service before down to them being busy but this was not the case today.
Very friendly and helpful service. A great choice of styles for arch support and comfort. Update: the arch fit trainers I bought have proved to be very comfortable. I wore them on holiday - two weeks of city sightseeing in 32 degree + heat, and they were perfect.
My wife persuaded me into Skechers as I am usually a Nike or Adidas kind of person... Glad she did! Really good selection of footwear..I particularly liked the attention to comfort, especially since I had a sore foot at the time! Price good too! The staff....hmmmm...not unpleasant, just how do they manage to look so disinterested? Do they work at it? Was I like that when I was a teenager? Probably! The service was correct but could have done with a smile...this place isn't unique for the lack of staff interest, either, but I'm not sure that makes it right....
Visited this shop (Bracknell) during the week so it wasn't that busy. The 3 shop assistants were very busy chatting together and didn't make any effort to notice if anyone needed help. Quite intimidating having to walk over to them to interrupt their chat. When I did select a pair to try on, unfortunately they were not a good fit. The shop assistant looked like she was sucking on a lemon when I handed them back, obviously not at all happy that I had put her to all the trouble of having to stop chatting, go fetch the trainers and then put them back. I'll go to the Woking store in future where they are much more pleasant and helpful.
Visited the Bracknell store today and was very happy with the customer service. I was served by a young lady with brown hair and a tattoo and she was very helpful. She made me aware of all promotions and offered me alternatives to any shoes they didn’t have. I ended up going out with 4 pairs and I will be returning. Thank you!!
SKECHERS Retail is located at Unit 4G, 13 Braccan Walk, Bracknell RG12 1BE, UK
You can contact SKECHERS Retail at +44 1344 868303
You can find directions to SKECHERS Retail by following this map link