schuh Shoe Store in Aberdeen

Reviews

1. Theo Walcott ★★★★★

   Excellent quality of footwear and affordable prices! Also super helpful staff!

   1 year ago
2. Azra Maliha ★★★★★

   Very nice store with good shoe collections. The staff members are very frieldly

   1 year ago
3. Anzelika Lincika ★★★★★

   Visited today for the first time at this location. It was a lovely experience and we will be coming back if we need shoes again. We had two dogs with us which they didn’t mind at all and were welcoming too. They were very helpful and were always there when we needed help. The store also looks very neat and looked after. I suppose it would benefit them if they had a bigger store as they get a lot of customers at some points of the day I am guessing and it does get a little bit cramped in there.

   almost 2 years ago

1. Vijay Raj ★★★★★

   A good collection of shoes. Quality and finishing look of the shoes are good. Best customer service among the shoe shops in that location. Simple billing and points process.

   almost 2 years ago
2. Douglas Godsman ★★★★★

   I visited the Aberdeen store for a pair of trainers and was assisted by Aspin who I found to be extremely pleasant, professional and helpful. A polar opposite from earlier experience at JB Sports today. Needless to say I bought from SCHUH!! well done Aspin

   almost 3 years ago
3. Graham Kendall ★★★★★

   Absolutely brilliant shop, went in to find a new pair of shoes after my beloved work loafers sole decided to part company from the main event. Staff were absolutely brilliant, very friendly and went out their way to help me select the type of shoe my specific tastes, which were chiefly comfort and shrainer like appearance. Top level politeness from the staff as well. If these beauties aren't practical for general loafing around I don't know what is... Highly recommended this shoe emporium for outstanding levels of customer service

   almost 3 years ago

1. Fiona Mortimer ★★★★★

   Staff in Schuh Aberdeen were excellent. Ordered a pair of trainers in store for my daughter to be delivered to the house. Ordered Monday lunchtime, delivered Wednesday afternoon, fabulous service.

   almost 4 years ago
2. Cat Lowne ★☆☆☆☆

   Bought a pair of Dr Marten boots from Schuh online. Tried them on once in the house on carpet and within minutes, I knew that they were too small. I took them to the store to exchange them and the girl serving would not accept a return as she said they had been worn. I was baffled as I can't check the size without wearing them. She suggested that they looked worn on the soles. I assured her that I had only worn them once in the house on carpet, so I couldn't understand how they could look worn. She was adament that she was not going to return them. I was extremely annoyed with her manner as I felt she was suggesting I was being deceitful. I decided to head round to the actual Dr Marten shop to ask their opinion on whether they would accept an exchange for my boots. They looked at the sole of the boot and said that they seen no signs of wear and tear and they would have been more than happy to accept an exchange had I bought the boots from them. I decided to head back to the shop and speak to the lady again (who actually was the manager). She said she would try "cleaning" the sole and if it made a difference then she "might" be able to accept an exchange. Again, I felt her manner was extremely patronising and I was beginning to feel embarrassed, something I shouldn't be feeling seeing as I had done nothing wrong. After a while she came back and claimed it took "a lot of work" to clean the sole and make it look OK to resell. The way she spoke was as if I'd trudged through trenches in the boots. I didn't appreciate her passive aggressive remarks at all. She eventually decided to let me get a refund as they never had a new size in store. I decided to head back to the Dr Marten store to buy the boots as I was not going to give my money to a company that hires staff members who accuse customers of being dishonest.

   almost 4 years ago
3. kirsteen higgins ★★★★★

   Great customer service from all staff. Had to order a size of shoe not in stock that day but when it arrived it was too large. Popped in to the shop and exchanged with absolutely no issues. Fab shop and lovely staff.

   almost 5 years ago

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