FactoryHeads Cafe

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Reviews

1. Mark Ridler ★☆☆☆☆

   Visited on Saturday and this was, without question, the worst experience we’ve ever had here. There were signs up blaming staff shortages and a reduced menu, which might explain fewer choices — but it doesn’t excuse serving cold, badly prepared food with zero care or effort. What arrived on the table looked like it had been thrown together by someone who doesn’t know (or care) how food is meant to be cooked. Everything was cold, uninspired, and honestly quite unpleasant. If there was anyone on shift who actually knew how to cook, they clearly weren’t present. The only saving grace was the coffee, which was genuinely good and the sole reason this isn’t a complete write-off. Overall, a hugely disappointing experience and a massive drop from previous visits where the food had at least been acceptable. I suppose the upside is consistency — the food now matches the quality of the bikes. Would not recommend eating here.

   almost 3 months ago
2. Dave Stevens ★★★☆☆

   Been going here since it opened, the food is generally nice, good portion sizes and nice and efficient service. However today was the 3rd visit in a row I’ve been and either no hot food or sausage and bacon sandwiches only (very basic at that, can’t even have an egg). Last time they had gluten free bread so my Dad could have a bacon sandwich, today they didn’t even have that so my Dad went hungry? What’s going on as we love the location and never had issues until recently and we’re starting to lose patience.

   almost 3 months ago
3. Warwick Dean ★☆☆☆☆

   My food waiting time was around 60 minutes, my friend only had to wait 40 minutes despite ordering 10 minutes after I did! We ordered the same thing pretty much, the excuse I was given was that there had been many orders before mine when in fact, it was rather quiet when I ordered. Do not appreciate lies as an excuse. If there was honesty I would not have bothered scoring soo low. Made to feel like an idiot.

   almost 4 months ago

1. James Hadfield ★★☆☆☆

   Popped in for breakfast but they'd pulled the usual menu and were only doing bacon/egg/sausage butties. Had a sausage butty with a coffee. Coffee was fine, sausages were poor quality though. Checked online before travelling too, but nothing on the socials. Wouldn't travel for the food again, but handy for a coffee if you're bike shopping. Nice themed atmosphere, just a shame about the grub.

   almost 4 months ago
2. Pam Webb ★★★★★

   Nipped over here to look at motorbikes and jackets some stunning bike, went in the cafe first fantastic atmosphere bike racing on 2 big screens, quickly served by very polite lad he had different colours in his hair, food came put very quick had the popular cheesy chips to share a sausage cob and a freezing can of pepsi £12.50 good value very clean cafe

   almost 8 months ago
3. Giles Baum ★★★★★

   Great all day breakfast today, very nice. Great service, thank you. With the Donnington Superbike Factory shop next door, a great place to visit for any biker.

   almost 3 years ago

1. Lynz Burton ★★★★★

   We went to the cafe last night for a female bike night meet up and it was amazing. The cafe is clean, open and airy. The staff are friendly and very helpful. The food was fantastic, better than I've ever eaten at any cafe before. I really can't wait to go back again. I think we will make it a regular meeting place for our rides out. Thank you so much. 5 stars isn't enough, I give it 10!!!

   almost 3 years ago
2. John Milbank ★★★★★

   Really friendly cafe and well worth a ride out. Good food and plenty of bikes to look at in the showroom. A wider range of clothing and accessories would be great, as it's an Oxford franchise mainly at the mo, though that still covers a fair bit like HJC, AlpineStars etc. Will definitely pop back as some good roads on the way.

   almost 3 years ago
3. Gary Beer ★★★★★

   Absolute gem of a place. Not just for bikers, it has a great theme and is really welcoming for all the family. The food is top notch and has some bug screens with the racing on. Reasonably priced too. There is a kids menu with a great selection and also outdoor seating where you can hear the race track and the planes fly over your head. If I was to add a comment which could improve here it would be a play area for kids. This would make this place unbelievably busy as there is nothing like that in Donington. 5***

   almost 3 years ago

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