Not sure what the cream was that they put on top of the drinks, but it was horrible and just turned into a load of bubbles. this was the second one I've had from there and both the same (though the first time was a mistake, but obviously not) won't get another one from there.
Love to meet friends here as its a big new space with fast service and friendly staff. Nice outdoor seating area for when its hot. Great offers when ordering on the app. It's not the cheapest place, but the quality always makes it worth while. Large decaf latte with whole milk is my fave which is served in the giant bowl mug! lol.
A very nice coffee shop experience. We were served by Melissa who was really upbeat and helpful with her product knowledge on helping us to decide what type of coffee to have. Highly recommended.
The staff were very fun and upbeat. Definitely a great way to spend a few hours and have such great service. Not every Costa has staff like this, who cater, care and go above and beyond. An example of what a Coffee Shop should be!
Overall a quiet place to chat but the service is drive thru focused. We were asked to leave the seated area/cafe at 5pm(timetable on door says open till 19:00) as the opening hours displayed on the door actually only apply to the drive thru.
Lovely, helpful staff. Always professional. Love the coffee, cakes and pastries, however in line with a healthier lifestyle we really really LOVE the Creamy pre made Compote Oats Porridge. We are unable to get it from our local Costa, so were very happy to find that the Wyvern store stocked it. The Team were fantastic in helping us order the porridge when they had none in store and I was able to collect it when stock arrived.(I should add that they even called two other stores to see if that had any in stock on the day I attended).They went above and beyond and we wanted to say what a great team they are, recognising the great service and help they demonstrated. Although we have a Costa approximately 3 minutes drive away, we have no problem driving a few extra miles across town to get such good service. Sorry I don’t know any specific names however you are all a great team, whether at the drive through or in house… BRAVO To You All.
Absolutely shocking!! Filthy, take away cups everywhere, floors needed sweeping, never saw the staff walk the floor once, or clean a table. If I could give no stars I would.
Dire.... Turned up at half 5 for some drinks, to be told we are closing in 20 minutes, on the door and website it says 7pm, the drive through was closed upon arrival at 5:15pm so I assume that closed early too. We were then forced to have drinks in takeaway cups only, not only is that a bit of drop in standards if you want a nice cup at the table, the cup I had smelt musty like it had been left in a cupboard. We were then prompted at 5:50 that it's closing time in three minutes, by the waitress who came by the table, which again put the pressure on, why advertise you're open till 7pm, also it's ten minutes, not three. Also the access button for their heavy front door hasn't worked in months, which again honestly shows the standards of this place, inside there was takeaway mugs and dirty tables everywhere, I can only assume they are understaffed, which if that's the case they need to hire more people, hospitality is in its knees and it shows, Costa pay your staff more and incentivise working there, or give your staff more training/guidance to make it a better experience. Won't be visiting again.
Very friendly staff, I didn't personally try the food so I can't really judge it, good family atmosphere but the only problem, as other coffee shops, not enough staff or a rack for people to leave the dirty cups for new people to sit. Should those be resolved, it would be a 5 star experience
Costa Coffee is located at Wyvern Retail Park, Derby DE21 6NZ, UK
You can contact Costa Coffee at +44 333 003 5883
You can find directions to Costa Coffee by following this map link