Bupa Dental Care Derby Raynesway

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Reviews

1. Chloe Hall ★☆☆☆☆

   I visited this practice a few years ago and the dentist I saw immediately quoted me for around six fillings, presenting it as a serious issue that needed urgent treatment. I left the appointment feeling worried, overwhelmed, and as though I was about to be pushed into a huge bill. I later sought a second opinion from another dentist who confirmed I only needed two fillings — and to this day I haven’t needed any of the additional work I was told was necessary. That really highlighted to me that the focus at this practice felt more about money than patient well-being. Overall, I felt misled, pressured, and left far more anxious than reassured. Based on my experience, I wouldn’t return and couldn’t recommend this practice.

   almost 2 months ago
2. Claire Worth ★★★★★

   Would highly recommend Emily for orthodontics and Rhiannon for build-up composite. Rhiannon did a fabulous job building up 4 teeth in one appointment achieving fantastic results despite various complexities. The whole procedure delivered a great result cosmetically with no pain. Rhiannon was very patient, working with me to achieve the result I desired.

   almost 2 months ago
3. Linda Gibbs ★★★★★

   I struggle with severe anxiety but Keiren and Jackie always go above and beyond to help me attend and make it as easy as possible for me. Someone from reception, usually Jackie, always comes out to the car when the dentist is ready and walks round with me so I can go straight in. She is really lovely, always chats warmly to me like an old friend, to help put me at ease. Keiren always books me as his last patient of the day so there's no rush and everything can be done at my pace. He calmly explains everything he is doing clearly to me, even things like moving the chair or adjusting the light so I am not caught off guard. The whole team are friendly and caring. They are so patient with me and genuinely make me feel like I matter. I am really grateful to be a patient here and would recommend them to anyone.

   almost 3 months ago

1. Okoroafor Matthew ★★★★★

   It is a wholesome and beautiful experience for me with Aneesah, she’s a very amazing dentist, professional, informative and welcoming with genuine smile, kind with soothing words that I literally do not feel overwhelmed by the issue of my tooth. I’m happy to have the best treatment in Bupa dental care, derby with the dentist Aneesah. I’ll recommend everyone and anyone to visit and have a wonderful care delivered to them. The receptionist is an amazing lady, always welcoming with smile and soothing words as well. My Overall experience is EXCELLENT and I’m happy with the service delivered to me.

   almost 9 months ago
2. Jackie Parsons ★★★★★

   Had 2 fillings with Rhiannon on Friday, she was very gentle and thorough, Amelia the nurse was very helpful and friendly. Very happy with my experience and treatment received. Thank you

   almost 2 years ago
3. Lisa Truby ★★★★★

   Great understanding practice! Visited Bupa Dental Care Raynesway for an emergency appt after being in agony with a tooth. I am a very nervous patient /have anxiety at dental appts but everyone was really friendly, helpful , understanding and put me at ease even when I recently revisited for further concerns. Feel like I can finally get my dental care sorted. Thank you, especially to the dentist Aneesah , Jackie and the rest of the reception team for your help (sorry I didn't get everyone's name).

   almost 2 years ago

1. Greg Lorimer ★★★★★

   Really good service and treatment here, the team are fantastic and the dentist was superb.

   almost 2 years ago
2. Amy Pyper ★★★★★

   Came here today as a new patient for an Emergancy/assessment at alvaston. The dentist Aneesah and her assistant were so helpful , kind and made me feel at ease. I’m definitely staying with these for my treatment! and now I have hope that they can fix my teeth as it was getting me down. Very lovely staff here and the reception team. Thank you!

   almost 3 years ago
3. Eddie Drummond ★★★★★

   I required emergency dental treatment and after contacting 111 I rang this dental surgery and they were able to offer me an appointment. After an examination it was agreed an extraction would be necessary. Their level of care was exceptional and despite a difficult removal of the tooth (the crown was fractured) I’m back home resting and pain free. Dental appointments are difficult to obtain and toothache can be unbearable. My sincere appreciation to all at this surgery for excellent treatment. Highly recommended.

   almost 3 years ago

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