Popped in today to get some bits and met John, lovely bloke who was extremely welcoming, was fast and efficient. I usually only consider Screwfix for my bits and pieces but will be coming back to toolstation in the future! Cheers mate
Served by a gentleman called John. The loveliest most helpful guy.
I went into collect an order, I was greeted by julie who was very friendly and got it for me. I asked about a specific screw driver and screws and Julie kindly pointed out the catalogue. Julie could see I was struggling so offered to help and her and Amanda kindly looked for me. Great customer service and for my first time I will definitely be going back.
Excellent staff, they are always so helpful. Toolstation prices are so much better than other stores, it’s always my first choice when I need something. They will always do anything they can to help and if you have to return an item it’s never a problem.
This branch offers a quick turnaround service on orders and has been extremely handy and helpful in recent lockdown situation. I was able to return a few items today and Emma was really helpful. There were separate queues for click & collect and return/exchange customers which is considerate. Great service guys, keep up the good work!
My daughter did another collection today. She said that Tracy was very helpful in making sure Alison had everything that I had ordered. Great stuff! Hopefully I will be able to attend in person soon!!! Always very friendly and efficient staff. I use this one when I am in Burton. During my Covid isolation (due to age!) my daughter has collected the last few orders with absolutely no difficulty, they have set up the collections to be Covid aware very well !! We do have a closer Toolstation store but their performance is not good with sometimes 'inaccurate' item selections!
Toolstation Burton Upon Trent is located at 27, Albion Gateway, Derby Rd, Burton upon Trent, Burton-on-Trent DE13 0DW, UK
You can contact Toolstation Burton Upon Trent at +44 330 333 3303
You can find directions to Toolstation Burton Upon Trent by following this map link