Simon Merchant

Reviews

1. Tamara Holland ★★★★★

   Simon Merchant and his team were absolutely excellent. Simon was extremely responsive to all emails, thorough in his messages and made it a breeze to go through the process. He was incredibly informative and patient with any questions no matter how big / small. This made a usually stressful experience quite stress free. I wouldn’t hesitate to use them again, thank you!

   almost 7 months ago
2. Joanne Clark ★★★★★

   We asked Simon Merchant Property Solicitors to work on our sale and purchase and we are so pleased we did! Nicole was extremely efficient and professional, making the process very smooth for us. Searches were done quicker than we expected and all questions were answered immediately. We would highly recommend to anyone looking for solicitors who will help and support you through the journey every step of the way!

   almost 8 months ago
3. Lucas Tanburn ★★★★★

   As a first time buyer, I had heard a lot of horror stories about solicitors and how they are the main hurdle in purchasing a house. Fortunately I had no such trouble with Nicole, who completed everything much faster than I expected and was very patient with my many questions. Great service, we'll be returning next time we buy a house.

   1 year ago

1. Paige De Booy ★★★★★

   We reached out to Simon Merchant and asked them to act for us with the purchase of our first property. We'd like to thank Nicole for her brilliant work. Any questions, queries we had, Nicole was efficient in all of her responses and helped us out during the whole process. We collected the keys to our first property today. From start to finish, the entire process took exactly 2 months and we are over the moon to be in our first home just in time for Christmas. Thank you Nicole! Paige & Dan.

   almost 2 years ago
2. Mehmet Bayrak ★★★★★

   I recently had the pleasure of working with Simon Merchant Property Solicitors for both the sale and purchase of my properties, and I must say, I am highly impressed with their services. Nicole Yates, the conveyancer who handled my case, was outstanding. Nicole was incredibly responsive, making the entire process smooth and stress-free. She demonstrated a strong understanding of property transactions and ensured all my questions were promptly addressed. Her attention to detail and professionalism were remarkable, providing me with confidence that my interests were well-protected. Nicole's expertise and market knowledge were invaluable, offering insightful guidance that helped me make informed decisions. I highly recommend Simon Merchant Property Solicitors and Nicole Yates for their dedicated and excellent service. Thanks to their efforts, my sale and purchase went seamlessly. Thank you for a job well done!

   almost 2 years ago
3. Ray Vanderahe ★☆☆☆☆

   Not helpful in a property discharge at all. Enquiry by phone and was she was confused of what I was requesting. A discharge of a charge on a property In land registry. Would had thought a property lawyer would know. Even had to describe the forms I was asking to have fill in

   almost 3 years ago

1. Lizzie Pardon ★★★★★

   I used Simon Merchant Property Solicitors for the sale of my property and don’t feel at all as if I had the “usual experience” of dealing with solicitors. Karen was the conveyancing assistant throughout and was incredibly responsive and helpful. My buyers solicitors made the process very long and drawn out, asking 20+ questions every couple of weeks. Karen was fantastic dealing with these queries by batting back questions that had already been asked/could be checked by them rather than creating work for me and also drafted responses before forwarding the questions onto me to check and add additional responses to specific questions. This took a lot of pressure and work off of me and I really felt like I was being provided with a caring, personal and helpful service. I’d not sold a property before so had a few extra questions for Karen, these were always answered quickly by email. I feel very lucky and grateful for the experience I had with Simon Merchant Property Solicitors and will definitely use them again and recommend their services to family and friends.

   almost 3 years ago
2. Nrupa Parekh ★☆☆☆☆

   I think it is a total waste of money to deal with this firm, unfortunately. Our purchase has not been completed, no completion date was set as the vendor could not break the property chain, however, addition to the solicitor fee, they charge you for different other costs (which are mainly administrative in nature) under the label of "preparatory work" even if there are absolutely no results (it's in their terms of services that they are entitled to charge you for all their incurring cost up to the point when the purchase fails). We are not satisfied with the overall work of Nicole (our solicitor at this firm) We do not feel that she represented our interests effectively, e.g. 2 surveyor reports showed issues with the property, which we raised to her, but apart from sending an email to the vendors' solicitor about the issues we raised and accepting their refusal to correct them, she did not do anything on our behalf (literally, the vendors' solicitor sent 1 sentence responses to all the points we raised, e.g. that the vendor refuses to do this/that. I think you would expect your solicitor to challenge this and try to act a bit more pushy way on your behalf, but nothing like this happened) We think our estate agent put much more effort in making the purchase successful (e.g. the agent tried to negotiate with the vendors on our behalf, whilst the solicitor did not do much..of course, as solicitors would get paid regardless whether the deal would go through or not. It was an expensive learning experience, next time we would go for a NO SALE NO FEE solicitor) There are better solicitors who don't charge until the completion which is fair if you're buying a property.

   almost 4 years ago
3. Katie B ★★★★★

   Simon Merchant provided a comprehensive and clear quotation and detailed information. Karen responded very quickly to all our questions and supported us with selling our house. We’re really pleased with the service we received, would recommend and will be using again in the future.

   almost 4 years ago

1. Sasha Brigden ★★★★★

   The Simon Merchant Team helped us buy our first home. We had heard bad things about other solicitors being really slow but we didn't have this problem at all. All the staff we spoke too were really friendly and helpful and they always kept us in the loop. Would definitely recommend.

   more 6 years ago

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