Charters Estate Agents Park Gate Real Estate Agent in Southampton, Park Gate

Reviews

1. Steve Anderson ★★★★★

   From the very outset and first communication, the service from Alex, Robyn and Lilly has been nothing short of outstanding. They provided a genuinely warm and personal service throughout the entire process, which made what can often be a stressful experience feel straightforward and reassuring. The paperwork was handled seamlessly and efficiently - something that is all too often overlooked — and everything was clearly explained at every stage. A truly professional, approachable and reliable team. I wouldn't hesitate to recommend them to anyone looking to rent through charters. Steve

   almost 7 months ago
2. Olga Kondracka Lowbridge ★☆☆☆☆

   We have recently sold through Charters. Although we sold quite quickly, I believe this was due to the house and its location rather than the sales team representing us. The lack of knowledge, despite us providing full information about our property numerous times, was shocking. After the sale was agreed, communication was consistently slow, unclear, or non-existent, and I often had to chase for basic updates. Professionalism was lacking, and every time I called for an update (as I never received any phone calls), I was made to feel very uncomfortable by Jo at the Park Gate office. Considering Charters have been around for years, I expected far better service and accountability. Based on my experience, I would not recommend this agency and would advise others to consider more independent estate agents, as they are far more helpful and professional.

   almost 7 months ago
3. Mitch Rivett ★★★★★

   Charters have been fantastic, I want to shout out Anthony, Lewis, Jo and Tilly for making the purchase of my new home easy and stress free. They kept communication open and helped me every step of the way. Thank you Charters!

   almost 7 months ago

1. Carly Ryan ★★★★★

   (Fareham Branch) Zoe has been amazing and so helpful, keeping in consistent contact with myself about the whole process smoothly. So thank you very much, you have been great! It has been a long ride for myself and my partner, going through many different estate agents, but I can not be happier, going with Charters, Kelsey is so friendly. She has been amazing. She went out of her way to accommodate our viewing and found the perfect match, Every box has been ticked. I will definitely recommend her to anyone in need of an agent in the future. So thank you so much!

   almost 8 months ago
2. Bethanie Brindley ★★★★★

   We have been very impressed with the service we have been provided by Harry at the Park Gate branch during our search for a new property. Harry was quick to recommend an alternative property better suited to our requirements and worked tirelessly to get our application tied up and approved with both the landlord and ourselves as tenants best interests at heart. Harry has been knowledgeable and helpful during the whole process - thank you. A big thank you to the rest of the team who have been great handling any queries and calls from me. Highly recommend Harry and the team.

   almost 11 months ago
3. robin riches ★★★★★

   Met Ericson and team today. As a valuer I am always popping in to agents to obtain comparable evidence for mortgage valuations. Ericson was really helpful and was insightful on current market activity and pricing. Knows his stuff. He even dealt with me whilst there was a team meeting ongoing within the office. Silver service.

   almost 3 years ago

1. Tonya Santos ★★★★★

   Amazing service from Charters Estate Agents from the viewing of the property to the moving in. Also, excellent communication from their team. I am very pleased with Leslie Yonta who handled my pre-tenancy process quickly, smoothly and professionally. Furthermore, she was very helpful throughout the process thus making it a very good experience. Highly recommended!

   almost 3 years ago
2. GH2 Girl ★★★★★

   The house we purchased was through Charters. Lisa there was great at updating all the chain and keeping us informed each step of the way. She really kept everything together. We would use charters when we come to sell next time due to the positive interaction we’ve had with them.

   almost 4 years ago
3. Heath Gunn ★★★★★

   Awesome Team !! The team at Charters have been great. Our house sold in 2.5 days and when it fell through 10 weeks in through no fault of theirs, the team sprang into action again - and I have no doubt it will sell quickly again. A special mention has to go to Lisa, who chases through the sales to exchange and completion and is one of the most professional and helpful people I have encountered. Handling the back & forth between buyer and seller cannot be easy. But Lisa manages it with good humour and obvious dedication to getting the job done in the right way.

   almost 4 years ago

1. Rebekah Bernstein ★★★★★

   We have both found Lisa Roberts from Charters sales progression team to be the linchpin to driving the sale of our house forward - however the service has been faultless from the point of marketing the property. Lisa is really personable, efficient, and clear about what the issues and holdups are. She has got a good sense of humour (it probably helps during what is often a stressful and uncertain process!) and just comes across very naturally, which is pretty refreshing nowdays. Thanks Lisa for your hard work in coordinating our sale and making it as pain free as possible! We are thrilled with the service received from all the Charters team.

   almost 4 years ago

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