Just used my Revo 7 rapid shot crossbow with magazine I purchased from Springfields for the first time. Very easy to be accurate with. First few shots from 40 ft Very helpful staff and good customer service The target is from Springfields too Would Recommend
First time buying from Springfields, got to say all round excellent service and delivery. Quick, hassle free professional purchase, much better than other similar sites, shops for sure. Thank you.
A positive purchasing experience. I purchased an Opinel No.6 knife from this company. A straightforward age verification to complete my purchase, unlike another huge company I won't name. Happy with my knife. I can recommend this retailer.
How can I express my deepest gratitude to Luke and Ginette at Springfield from taking care of my order from start to finish both of them went above their job duties to make sure that I had everything that I needed, even when I noticed something else I needed after placing my order, I was not sure if my order had left, just got it in time to be added to my delivery box. Absolutely amazing customer service and backed up with a friendly atmosphere and made my purchase a very good experience with choosing the best offers and value for money. For all your crossbows etc requirements100% highly recommended friendly service and backed up with a aftercare support service. Thank you Springfield for helping me out with my order.
Paid a premium for next day delivery but order arrived over a week later missing Christmas. I contacted customer service who point blank refused to do anything about it stating they had warnings on their website about delays. I asked them why they continued to accept customers payments for a next day service when they won't guarantee this and they blamed it on me for choosing this option. Their initial response to my first email didn't even contain an apology. I asked for my complaint to be escalated and again their reply was that it was my own fault for choosing this deliver option at such a busy time of year. They seem very happy to pocket customers hard earned money for a next day deliver option and yet, not provide this service. It cost me £7.00 to have my very small parcel/order delivered over a week later. I would absolutely not recommend using this company. I rate their customer service as ZERO!!
Ordered a tool on Monday morning and paid for 3-4day delivery, had a message with them trying to deliver that afternoon. I had to rearrange because I was at work but you honestly beat that for service. I've ordered from Springfield's a few times, good quality items, good prices, would 100% recommend.
Read down and you'll see most recent reviews for past year have been 1 or 2 stars. Their 4.5 overall rating is from years ago when they were good. I ordered an item on next day delivery and they didn't bother telling me it was out of stock. They were just going to post it out a week later. Never once offered to refund my next day delivery charge! If you read down you'll see that's how they have been for some time now. Google should really adjust average ratings to show past year, not their entire history so you can tell when a firm is going downhill and should probably be avoided.
Absolutely terrible. Avoid at all costs. Do not buy from this place. The whole point of them is delivering a working crossbow considering they sell crossbows and they cannot seem to provide a basic service as such. Do not buy from Springfields.co.uk I would never recommend this place to anyone. It has been nothing but a nightmare. Just disgraceful and disgusting service all around.
Springfields.co.uk - Bushcraft & Field Sports (Online Only) is located at Cross St, Burton upon Trent, Burton-on-Trent DE14 1EG, UK
You can find directions to Springfields.co.uk - Bushcraft & Field Sports (Online Only) by following this map link