Fast, fresh, and exactly what I was craving. The food arrived hot, the double whopper was succulent and the fries were crispy and evenly salted. The staff was friendly and the service was impressively quick. Definitely one of the best locations I’ve visited!
Great burgers and a quick, easy drive-thru. Food was fresh and tasty, and the service was friendly. Definitely a solid spot when you want a good burger fast.
Refused to take order at kiosk, despite only having cash. My disabled son was seated in a high chair waiting patiently & she outright told us no because she was ‘too busy’. It wasn’t busy at all, perhaps 2 seats were taken? don’t get a job you aren’t capable of doing. Two, why is there a sign stuck saying ‘order here -we accept cash & card’ Had to let my hungry toddler down, put him in his buggy & then went without lunch simply because she couldn’t be bothered to press a few buttons on her kiosk.
I took my son to Burger King for lunch after his party. I had 9 children there. The staff were brilliant at giving all the kids crowns, making sure all the oder was correct, checking in etc. kids loved it, food was all gone and although a small space, the kids were able to move around a bit.
Since the refurbishment, Burger King has improved massively. The restaurant now feels fresh, modern, and welcoming, with brighter décor and a more comfortable layout that makes dining in a much better experience. Staff seem friendlier and more attentive, and service is noticeably quicker, even at busy times. The food also feels fresher and better prepared, with hotter burgers and crispier fries than before. Overall, the refurb hasn’t just changed the look, it’s raised the whole standard of the place. A huge improvement that makes Burger King a far more enjoyable option and definitely worth a return visit.
I never leave reviews, but felt compelled to do so after an amazing experience I had today with Jasmine from Burger King, Wokingham. She is the ultimate model employee that you want representing your company. Not only was she friendly and efficient, but she really went above and beyond in all aspects to personalize the experience and provide the best customer service. It was so refreshingly unexpected and I was so impressed that I asked her if she was the manager, to which she told me she was still in college. If she's not the manager, she needs to be. At the very least, she deserves a huge raise. She's a gem and BK is lucky to have her.
What a wonderful place to dine with friends and family members. The staffs and managers are rather happy to help the customers. Although they are very busy but always happy to put customers on their first priority. I am a regular customer of this place and really enjoy the service. Although I found their washroom sometimes dirty but it is fine as they are really busy. I would recommend Wokingham burger king to have a dine in with friends and families.
Kiosks do not work, not a single digital menu will stay on long enough to give the customer time to pick what they want. Server was very friendly and helpful. State of the food was just embarrassing. See for yourself.
I normally order here because this is the only fast food chain in Wokingham that is near to my house, and the staffs are very friendly to me and my kids. Every time we come there they already knew what will I get which makes my life easier. I don’t understand why other customers blames the staff about the cleanliness even though they are the one who left their rubbish like a 2yr old child. I encountered a lot of “Karen” at this store which the Managers handles it correctly yet the other customer is still trying to prove their point even though it was their fault. I understand about them struggling especially when they are lack of staff during busy hours. They get exhausted from work due to the busy day and I remembered when the young lady which is their Manager told me that sometimes they couldn’t go to their breaks because they need to team up to finish their job during busy hours and it pressures them when rude customers complains over small issue. I noticed that that store is a mess, but I can’t blame the staffs because they are more focus on the customer and how will they be able to serve the customers with the right orders. The Manager told her staff to clean the dining because she notice how messy it was and she continues her work. Working in a fast food is hard especially in that store because it’s too small to move around for them yet they can still manage. Not all Burger King are the same, not all of it has the burger or ice cream that you’ve asked for, so just accept the fact that they won’t be able to serve you what they don’t have. I salute all the workers at that store for doing their job right and making us feel special even thay have to sacrifice and endure the rude comments that they get from others. We can’t wait for that store to open again.
Very friendly staff, but felt the food was a little on the Downside, felt like the food was made earlier and was left waiting for someone to take it. The drive thru road is absolutely ripped and it needs relaying. Bright side great staff and very help. Will try again at some time, i would say partially recommended
Burger King is located at Berkshire, Carnival Field Leisure Park, Wokingham RG40 2AT, UK
You can contact Burger King at +44 118 977 5828
You can find directions to Burger King by following this map link