Elite Digital Appliances Ltd Basingstoke, Chineham

Reviews

1. Fargino ★★★★★

   Engineer Wayne demonstrated exceptional professionalism and care. He ensured no liquid spilled on the floor, preventing any potential damage, and was polite and helpful throughout the process. He efficiently removed the dryer, fixed the machine, and even offered assistance to put the dryer back in place. His proactive and attentive approach was impressive. Additionally, he went above and beyond by thoroughly cleaning the washing machine, ensuring the problem was resolved and the machine renewed. Outstanding service.

   almost 8 months ago
2. Deem Kass ★★★★★

   Review for Engineer Muhammad Muhammad was fantastic! He did an excellent job — polite, professional, and efficient throughout. He answered all our questions clearly and completed the work very quickly. We’re extremely pleased with his service and highly recommend him.

   almost 9 months ago
3. Adam Milne ★★★★★

   My experience with Elite Digital Appliances Ltd was absolutely brilliant. Danny the engineer who arrived at my property to repair my washing machine was exceptional in all aspects. He was respectful of my property, professional and polite. His knowledge of my product and explaining the cause of the fault on my appliance was really reassuring! Danny carried out the repair in great time and even gave me guidance and advice to prevent future breakdowns. Top man Danny … thank you very much :)

   almost 10 months ago

1. Faruq Hameed ★★★★★

   Great service from Chris, who came down to fix our washing machine. Diagnosed and fixed the issue within minutes. He also gave us some useful tips to prolong the life of our washing machine. Thanks

   1 year ago
2. Mohammed Ullah ★★★★★

   Mohammed Hassan came out today to complete the repair on our washing machine, and we were extremely impressed with his service. The issue had been diagnosed a few days earlier, and today he replaced the drum quickly and efficiently. He was professional, friendly, and clearly very skilled. Mohammed explained everything thoroughly and made sure the machine was working perfectly before he left. I told him I’d take care of the mess, but he still made sure everything was tidy and handled with care. Highly recommend Mohammed Hassan for any appliance repairs—a true professional who delivers top-quality service!

   1 year ago
3. Richard Hatter ★★★★★

   Samsung washing machine was repaired Danny K was very helpful and professional on the job # 112811

   almost 3 years ago

1. Dale King ★★★★★

   My wife and I were both very impressed with every aspect of Danny's service. He was polite, friendly and explained what he was doing at every stage so that we were aware of exactly what the issues were and how he was fixing them. It was a pleasure to have him in our home and we wouldn't hesitate to recommend him to others. Many thanks again, Danny!

   almost 3 years ago
2. Jay Sil ★★★★★

   I'd never used Elite Digital Appliances before and was expecting the usually mediocre service that most warranty companies seem to offer these days. Fortunately that wasn't the case. The engineer that turned up, Danny, really knew his stuff. He turned up on time and fixed our washing machine within 15 minutes. Very professional and tidy job. Highly recommend.

   almost 3 years ago
3. ReallyRee Ree ★☆☆☆☆

   Unreliable and impossible to get a good service from. This company is the only Samsung dealer in the south west commissioned by Samsung to fail all repairs. Their engineers and reception will pretend they fixed your appliance and addressed your concern, and will not rectify it for good. Rudest receptionist ever. Engineer arrived and left without ringing the door bell or knocking to fake the customer’s “non responsiveness”. If you complain, they will block you from booking another repair. Samsung have been running the scam for years. Had to get it fixed out of pocket using a reliable engineer in another business who helped me with a faulty replacement immediately with no hassle or procrastination. Avoid them and more importantly, avoid buying anything from Samsung. Worst customer care after sales ever imagined. Do. Not use Samsung and this business for big purchases.

   almost 3 years ago

1. Kevin N ★★★★★

   Using the Samsung Warranty repair service. I also had Chris like many others. Arrived, quickly diagnosed the issue, replaced a circuit board in the washing machine and do other checks. All done within 15 mins at most. Been a couple of weeks since then and have had no further issues. Thank you~

   almost 3 years ago

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