Best Pharmacy by a mile...they went above and beyond to help me source a prescription that nowhere else had in stock, then guided me through it on my phone for the emergency prescription whilst I was in store... highly recommend to anyone in a similar situation 10/10.
This is the most amazing chemist staying open to accommodate emergency prescriptions, lovely welcoming professional staff helping to alleviate people’s awful symptoms quickly. Thank you for your wonderful service to the community. It was not local to me but well worth the drive. Thank you again you are really amazing.
This Pharmacy appears to be one of the better pharmacies around the local area, it's well organised and appear to have the prescriptions in without having to mess around with part prescriptions or having to wait for remaining items to arrive. The queues are generally low, 1 or 2 persons which is good to see. Parking can be the only obstacle here but there is a 1.5hr free parking at Farmfoods in the next street, 50m away.
Gone into the chemist yesterday to get the 2 tins owed to my twins, they gave the milk to somebody else. Then told me to come today. Been today & been told no milk whatsoever, tried to give the wrong milk then taking the mick out of my friends weight. Absolutely disgusting behaviour from a chemist! Absolutely fuming. Why say a day & time to come & not have it twice.
The staff are wonderful. They always make the time to explain things and help with medication etc. Just lovely to have a pharmacy and pharmacists that, although busy, are never too busy to offer advice. Thank you
Tried to ring many times to check if the prescription is ready but the phone was not answered. Went to the pharmacy and was pleased with the customer service. Opening hours are good and convenient location. Service can be enhanced further by answering phone calls promptly.
This pharmacy saved my sanity. Following a Saturday evening visit to A&E with a serious ear infection I left with a prescription for urgent medication, after traveling to Sainsbury's in stoke-on-trent as this was showing as having a Lloyds pharmacy open until 22.00 hrs, I was informed on arrival that Sainsbury's don't have a pharmacy any more. After an urgent search on Google maps the Waterloo pharmacies in Burslem and Longton both in Stoke-on-trent were showing as open to the same late hour, and Longton is where I live, following a frantic taxi journey to Longton you can only imagine my relief at not only finding the Waterloo pharmacy open but leaving five minutes later with both items on my prescription fully dispensed. I do believe this is linked with the Waterloo pharmacy at Burslem and I do recall having this same life saving help from that pharmacy many many years ago when searching for help with a doctor's prescription for my wife. I can't thank you enough for being there when patients need a pharmacy most, medication requirements don't follow 5 day opening times 09.00 to 17.30, sicknesses strikes indiscriminately 24 hours 365 days a year. Thank you Waterloo pharmacy from the bottom of my heart. Raymond.
Very busy pharmacy but fast very helpful service. They go the extra mile. Best pharmacy around.
They are very rude staff and don't bother putting your ordered prescription together untill your there asking for it. In most cases they don't have the medication in and tell you come back in a few days but if they had prepared the prescription ready when ordered then they would realise they need to order more meds. Do not use this pharmacy
Waterloo pharmacy is located at 68 The Strand, Longton, Stoke-on-Trent ST3 2NR, UK
You can contact Waterloo pharmacy at +44 1782 342955
You can find directions to Waterloo pharmacy by following this map link