📍 31 London Road, Northwich CW9 5HQ
📍 Address: 31 London Road, Northwich CW9 5HQ, United Kingdom
📞 Phone: +44 1606 42001
🌐 Website: nhs.uk
All the staff are very helpful, also good that they are open longer than other chemists which is also helpful.
Always helpful and kind, I wish people would be a little more patient when the pace is busy. Staff do their best and dont come to work to face abuse and hostility. I know it can be frustrating but it impacts it all - do not take it out on staff who have no control over whether the GP has sent the right script to the right place at the right time.
Yet Again this Chemist pulls out All the stops and goes above and beyond to help, and delivers where so many others fail. Robyn excellent customer service,empathetic and so very helpful. You are a credit to your profession.
Do not use this pharmacy the staff are so rude I can’t believe how bad they are the lad with blonde hair he is so bad I can not believe he’s still working there he puts the phone down on people he take the piss out off people with addiction problems I’ve been in there when they collect there medication and when they leave you can hear him taking the piss stay well away from this place run so bad management need to take a look at all the staff
Can not praise Alex enough. What an empathetic, wonderful human. I've had open heart surgery and will be on Warfarin for the rest of my life. Unfortunately when you start on Warfarin it's difficult to get your levels correct, theirfore I need Heparin injections too. These are very expensive, so after exhausting the Internet, to find Any chemist in and around Cheshire that may stock this was proving impossible. Alex went above and beyond to help and I can not thank him enough Thankyou Alex your a credit to your profession.
My young son was prescribed some medication on Saturday in the out of hours clinic and the doctor explained it was common so I should be able to get it at most pharmacies. I went into Danebridge pharmacy and they explained they didn't have it but I could buy the same item over the counter. Apparently the over the counter medicine was a different name even though the prescription did not specify a name. There was no point in fighting this point as I could tell from the tone of the two ladies working my son and I were an inconvenience to them. I asked if they could check with the prescribing doctor and explained what he had said to me about it being common and there being no brand specified to be told no and could I move along in the queue. I rang another pharmacy, told them what the prescription said and they told me they had it in stock. When I arrived at the other pharmacy they gave me the product Danebridge told me I had to buy even though I had a prescription for my son and he was visibly in pain. When I returned home I searched on the NHS website for the item prescribed and could only find one supplier of it. Which was the one Danebridge refused to give me even though it was in stock. Avoid this pharmacy if I were you. Unhelpful, rude staff that don't appear to know products and stockists.
Omar was fantastic with advice tonight I'm very grateful.Very knowledgable and supportive,being a carer for my daughter I was quite worried. He had so much time for me Thank you
On Xmas Eve my little boy ( 6 ) who had been a bit under the weather suddenly had some horrible waxy gunk come out of his ear. With it been about 8.30 Xmas Eve night our options were limited. I took him to danebridge where Peter had a look and immediately diagnosed an ear infection. He then, to save me a trip to Leighton, rang them and sorted out some antibiotics and an ear spray. To say he went above and beyond is an understatement and he saved my boy spending Christmas night in pain. Thank you Peter and your team, you are all hero's, and I hope you all had a great Christmas like me and my family thanks to you.
I had been given new medication (HRT) and wasn't too sure when to start it etc. I went in on a Saturday afternoon to ask for help and advice. What a great service. The chemist (Peter) took my husband and I into the consulting room and took the time to listen to us. What a novelty in this day and age. Peter also took the time to call my GP and enquire with the promise of getting back to me. He kept his word, and called me back on Friday with all the answers, and some additional guidance. It's not very often that I sing someones praises, but Peter and Danesbridge pharmacy thoroughly deserve it in this case. Thank you so much. Made a very anxious female, a happy lady and my faith restored.
Very disappointed with the service I have received recently so I will seriously consider changing to another pharmacy. My GP sent a prescription for 3 items electronically during Wednesday the 10th August 2022 to Danebridge Pharmacy in Northwich. Having not received any communication from the pharmacy, by way of a text message informing me that the medication was ready for collection, I visited the pharmacy during the afternoon of Tuesday the 16th August with the intention of collecting the medications. After waiting several minutes, during which time an assistant was searching for the electronic prescription on the PC & consulting with other colleagues, I was informed that the prescribed drugs had not been made up ready for me to collect. I was surprised to hear this, given that 6 working days had already passed without my prescription being dealt with. When I pressed the assistant for a time when I could collect the medications he informed me that one of the items was out of stock. I can only assume that the out of stock item had not been ordered at that time because the prescription had just been read by the assistant for the first time. I left the pharmacy angrily and will now change to another one where customer service is a higher priority than Danebridge Pharmacy. Currently, another 2 days have elapsed since my last visit and I have still not received notification of the availability of my complete prescription. 8 days have elapsed now, is that a service that customers should tolerate?
Danebridge Pharmacy is located at 31 London Road, Northwich CW9 5HQ, United Kingdom
You can contact Danebridge Pharmacy at +44 1606 42001
You can find directions to Danebridge Pharmacy by following this map link
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