Pet Practice Veterinary Surgery

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Reviews

1. Barbara Dumbleton ★★★★★

   I wasn't a client but the staff at Pet Practice Salisbury saw my dog Louis as an emergency during opening hours. The care and attention they gave to Louis left me feeling we were in secure hands. I am now in the process of registering both my dogs with Pet Practice and look forward to a long and happy relationship knowing my pets are in safe hands. Thank you to all the staff.

   almost 3 months ago
2. SHARON Buchanan ★☆☆☆☆

   We have been with Pet practice since it 1st opened and I feel it has changed so much over the years and not for the better..the costs are very expensive and you never seem to see the same vet twice so they dont get to know your pet..we feel they are just out to make money Without going into to much detail (i dont have insurance but i do have a vet fund i save myself)I was given a quote to save my dogs life today after my boy had been in the vets allday getting xrays bloods and a general anesthetic...the figure was so high there was no way I could afford it..so I had to made the heartbreaking decision to let my dog go to be free of pain...thank god a friend told me to get a 2nd opinion from another vet just to check as what harm would it do.. When we arrived at the other vet they checked his records and xrays...they flabbergasted at the price id already paid for his treatment..well no treatment really .just bloods and xrays and a general and some pain relief..but thats not really the issue..the issue was pet practice wouldn't help my dog untill id spent more on unnecessary ct scans..there was no need ..the vet took one look at the xray saw the problem and fixed him with no surgery... To think pet practice would have happily put my dog to sleep as i couldnt afford the unnecessary procedure makes me really angry.. Thank god again to my friend who said this isn't right get a 2nd opinion...my dog is now ok..no it wasnt cheap but only 3 figures instead of upper 4 figure to save his life..shame on you pet practice

   almost 4 months ago
3. Chris Greenstock ★☆☆☆☆

   We were with them for a couple of years and over that time we became increasingly disappointed and realised that they were only interested in money and hey were very unhelpful with our insurance. Even after we left them and we had paid the policy for his drops etc in full they still charged us for his droncit .After paying out for poor quality xrays and thousands of pounds in his eye operation they still asked us for an extra £6 on the day of his operation for the bill and a half used tube eye lube.All about the money please avoid ! there are better and cheaper independents out there.

   almost 4 months ago

1. Alexandra poulton ★★★★★

   Receptionist was lovely and chatty. Vet had some really great knowledge and was wonderful with my lil baby

   almost 5 months ago
2. Liza Bull ★★★★★

   I bought my dog Bambi in for her annual booster. She is a rescue dog and very wary of visiting the vets. The lady vet I saw was fantastic with her, and very reassuring. She also gave me some useful information about training and helping with Bambi's anxieties. I do see a different vet each time we visit, so there is a lack of continuity would be my only negative. But everyone I've seen has been lovely. And the Receptionist was also vey helpful. Thank you

   almost 6 months ago
3. Laura Clayden ★★★★★

   Great vet practice and have been taken our dog since he was a puppy. We have always received great service and all the vets we have since have been extremely friendly and patient with our very nervous/anxious dog. Would happily recommend this vet practice.

   almost 3 years ago

1. Zach Ward ★★★★★

   Fabulous vets. Caring, compassionate, and have been incredibly supportive to us and our pets over the years. Would highly recommend.

   almost 3 years ago
2. Beverley Fletcher ★★★★★

   I have been taking my cat Florence to this vet practice since she was 6 weeks old . They have been brilliant with her very caring and loving towards her . The staff are always friendly and very helpful . Would and have recommended this practice to friends and family .

   almost 3 years ago
3. Ben Kitchen ★★★★★

   We have used Pet Practice for over 10 years and have always had wonderful service from all of the staff. Fond memories of Ann who was a wonderful vet. She would be so proud that our big cat finally got to her ideal weight! Our cats don't usually enjoy their vet visit but us owners are always happy to take them to Pet Practice. Lovely modernised practice in Salisbury as well!

   almost 3 years ago

1. John Gibbon ★★★★★

   Our spaniel has been going here since we have had him. Now he goes in wagging his tail and clearly happy. He's relaxed about going to his vet and I notice other dogs are the same. The reason is simple, the staff clearly love animals and are able to set them at ease. They're very good with humans too! When you need an appointment in a hurry, you get one. The excellent team always take the time to explain what the problem is, what can or should be done and they make sure you leave with a clear understanding. When you order medication, it is ready the next day! It is really convenient that they are co-located, in the same building, as Pets Corner with lots of parking. The Pet Practice Salisbury are a very friendly and hugely professional team

   almost 3 years ago

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