GREENFIELDS MOTORING SERVICES Car Repair Garage in Derby, Hilton

Reviews

1. Dan Downes ★☆☆☆☆

   Shame you have to put 1 star for the most incompetent company i have ever dealt with. Our motorhome has to go back to the dealer and the dealer requested a breakdown report as we couldnt get it started. Our insurance and breakdown is through Adrian Flux and they said they would send a mechanic from their trusty network. Enter Dodgy Dave who turned up in a beat up 21 year old freelander with an exhaust note that Uncle Buck would have been embarassed by. He had no clue how to attach the jump leads to the positive terminal in the engine bay and then when i pointed it out he said there was nowhere to earth it! Cue the next ten minutes of Dodgy Dave watching a Youtube video on how to not only find the battery on a Fiat Ducato, but also how to connect jump leads to it. Cue another ten minutes of watching Dodgy Dave trying to connect his jump leads to the battery terminals. In the end i had to do ot for him. Anyway long story short they said they would send me a report straight away on letter head that i could send to the dealer confirming it wasnt safe to drive. 3 days later and several phone calls to chase was told totally different stories as to what was going on. Then yesterday morning Dodgy Dave finally stepped up, not for me mind but accusing me of calling the staff incompetent and harassing them. Absolutely laughable as it was completely untrue. We then told the dealer that Greenfields had done a report who then rung them. Someone at greenfields told the dealer it was just a flat battery and fine to drive, completely contradicting the roadside report they eventually sent. Utter shambles of a company.

   almost 8 months ago
2. Scott Newbold ★★★★★

   Probably one of my best happy accidents to stumble upon this garage. Over the last couple of months they have done extensive work on my ford fiesta due to a family member letting me down on some work that needed doing for an M.O.T. The work they have done has included welding on the rear mount suspension and exhaust,wheel bearing replacement,new rear brushes and arms and numerous other things to get the car passed and roadworthy. After all of that the clutch decided that it wanted to fail me as well so I booked in with them again,fitted me in straight away and replaced the whole unit and it feels like I'm driving a completely different car. Can't praise these guys enough. Friendly family run business where all the staff are pleasant and engaging and more importantly know there stuff and have helped me out of a hole on several occasions with their prompt service. Would highly recommend and will definitely be using them again in the future.

   almost 11 months ago
3. Chris Shaw ★★★★★

   Took my Saab 9-5 first thing this morning for an Air Con regas. Was told the system needed pressure testing for leaks, as no refrigerant showing in the system. After a little while i was pleased to be informed no leaks were noted, and the car was regassed with refrigerant. My overall experiance with this company was excellent, they were friendly, informative, and did a damn good job. Cant believe the difference in the Air Con now , so much better in fact just thawing out now back home ha ha. Thank you to the Greenfields Services team and i shall undoubtably be back soon for a service on my other car. Cheers Chris Shaw Hatton

   1 year ago

1. Robyn Carpenter ★☆☆☆☆

   I took my car here as it was an RAC approved garage. All I can say is I’m glad I’ve not had to pay for anything, and that thanks to my dad having a spare car I was able to get to work. Nearly 2 weeks the garage had my car. After 3 days I called for an update and was told they still needed to put the work through to the RAC to approve - after 3 days of them having the car! After 1 week I went up to collect as they said it was ready. Net even a mile down the road and I turned round and took it back, as it was still very clearly not running properly. After a further 45 minutes they decided it was something else causing the problem and said to leave it with them. I called the following Tuesday as I hadn’t heard anything and I was told that they couldn’t repair it and I needed to find another garage. Upon collection of my car, all seemed fine (apart from the existing issue). Whilst driving home however my car started to make a banging noise. I slowed down and came off the a50 as soon as I could. Not long after, the bottom panel of my car came off as I was driving! Fortunately I was in a place where it was safe to pull out over and retrieve the part of my car the garage had not secured. I phoned the garage to inform them at what had happened and I was told they would ask their mechanics AGAIN to ensure all parts are secure, before the car is driven away by the customer. Should have read the reviews before taking. Won’t make the same mistake twice.

   1 year ago
2. Kirill Pozdnjakov ★★★★★

   Top services - my car didn't start this morning in south Birmingham. Greenfields turned up within 90 minutes (as promised). Diagnosed that I had a bad battery, replaced it with the one with 5 YEAR WARRANTY within 10 min! Overall, proactive and friendly service.Would definitely recommend!

   more 7 years ago
3. ian fox ★★★★★

   Had work done on 6feb 2019 very fast and good repair on brake for mot?

   more 7 years ago

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