Reasonable venue, but they get the order wrong approx 50% of the time, and EVERY time it is in their favour I.e. missing items. You have to unpack the order at the collection desk and check it off.
Received an incomplete order again. Do not use this restaurant. Looks like the management is determined to make extra money using this method. How frustrating is to order at the drive tru then get home and realise your order is incomplete. NEVER AGAIN.
Ordered two items for takeaway via in store ordering touch screen, with pickles and lettuce marked not to be included. Expected food to be hot and right. Food was tepid at best, and was wrong, despite stickers and labels being put on the bag and wrapping. The burgers weren't even wrapped properly and looked as though they'd just been thrown in. No wonder they were empty!!!
Used to work at this store many years ago and it was great. Shame to see it go so downhill even with its fancy refurb. Food recently has been cold and my orders have been wrong multiple times. This time requested no pickles on double cheeseburger as I absolutely detest them, it had 7 on it! Couldn’t do the food for thought feedback as didn’t get a receipt. I know it was late but it’s a simple request. My family have also reported the same issues with service and food quality. 100% avoiding this store from now on.
1st time I've tried the bacon & cheese flat bread. No receipt came out of the ordering machine for this one item. Didn't arrive very quickly and it tasted, tepid in warmth and yet dry and underwhelming.
Not even worth the one star ive had to give. Come to this macds, we were out of town passing through, so we used the drive thru . we asked for two toffee lattes and 2 apple pies, order was wrong when we asked them at the window to remedy it they said no and wanted us to drive round again, if we order something its your job to listen and get it right, not make us run around your store because of your incompetence . Staff definitely need retraining and need to learn what customer service is. Workers couldnt even make a toffee latte without getting the syrup down the cups, and ive got toffee syrup on my pants Cheers for unpleasantness. Will go burger king next time, advise anyone else thinking about going to this Mcdonalds to do the same. Or just dont bother yull still be hungry and disappointed or have a stain on your clothes.
Absolutely disgusting, dirty restaurant litter and food everywhere, cold uncooked soggy chips, cold burgers absolutely dripping with grease. Over the last few months has become a disgusting poorly ran place unsuitable for humans, young staff stood on phones instead of cleaning, could clearly see old food gathering under food prep areas absolutely rank. Will never go again even my daughter upset an refusing to go there. Doesn't deserve a star
McPlant burger tasted good. HOWEVER, took forever to be ready. Zero care in prep, both burgers were only half in their buns and had 4 x 1 inch shreds of lettuce. We ate in but burger was lukewarm at best. Table was covered in sauce. Only one waste bin in service right at front past queue of customers. Had far better experiences at other branches.
McDonald's is located at Willerby Shopping Park, Grange Park Ln, Hull HU10 6EB, UK
You can contact McDonald's at +44 1482 659378
You can find directions to McDonald's by following this map link