📍 35 Main Street, Newcastle BT33 0AD
📍 Address: 35 Main Street, Newcastle BT33 0AD, United Kingdom
📞 Phone: +44 28 4321 8741
🌐 Website: trespass.com
I came in last weekend because I wanted to buy a coat. I experienced fantastic customer service from lovely ladies and I will definitely be coming back very very soon!
Really nice outdoors shop, good value too
Ive found the staff in Newcastle branch of trespass very helpful and pleasant but with the restrictions in place in the shop I've overheard some customers being less than pleasant to the staff. Remember they dont make the rules which have come about because of covet and if your having a bad day dont take it out on them.
I'm giving 2 stars only as there was only one young girl out of the 3 working at the time that acknowledged me with a smile ( I was in the store for 10mins browsing for a jacket) Have been in twice now and have seen no customer service skills which is very poor and unsatisfactory considering the prices for these items (2nd visit was upto 60% off sale and not alot there to be honest) I even said 'thank you' open leaving empty handed to the lady on the till and again she completely ignored me? I find it very rude.
Trespass is located at 35 Main Street, Newcastle BT33 0AD, United Kingdom
You can contact Trespass at +44 28 4321 8741
You can find directions to Trespass by following this map link
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