Halfords - Havant Havant

Reviews

1. Michelle Isaacs ★★★★★

   I was looked after by Freya & James upon collection of the bike I had purchased. Their service was excellent. Also the young man that served me a few weeks prior when I ordered the bike (I can’t remember his name) was also excellent! The bike purchased is just what I wanted and built for me with added extras also installed so I am comfortable and confident it is safe for my son to use.

   almost 6 months ago
2. Susan Kingston ★★★★★

   We were met by Will who we found to be knowledgeable, kindly spoken and very helpful. We came to buy our granddaughter a bike for Xmas. We left with the bike, happy grandparents. Suffice to say Will is an asset to Halfords Havant.

   almost 6 months ago
3. Viv Kenealy ★★★★★

   Excellent service from the deputy manager who was doing all jobs including changing my headlamp bulbs, as the store was short staffed. Very pleasant and helpful. Why can’t all shop staff be as good as her

   almost 7 months ago

1. Chris Shaw ★★★★★

   Small purchases this time butpolite and helpful advice given in Havant store : - Motor dept,- found non slip under carpet sheet as wanted. Bike dept, upstairs : - wanted bike trousers clips eventually found hi-vis green spring / bend ankle clips and vertical wall hook for high front wheel hook storage in minimum space - really pleased and impressive friendly and helpful advice. Thank you. Also qualified for generous discount !

   almost 8 months ago
2. Paul “Paulie” ★★★★★

   The whole experience at the Havant store was amazing. The staff the friendly and very helpful. The issue with my son’s bike was resolved within 15 minutes. Too bad the staff at the Burrfields store were not to the same standard. I will only be purchasing bikes in future from Havant Store.

   almost 10 months ago
3. kayleigh Johnston ★★☆☆☆

   I booked for my brake lights for my Mini Cooper to be fitted as they had both gone, the fella after15/20mins said he couldn’t do it as the rear left light pins had tightened n seized up, and that he couldn’t do the other side because the cd player that’s fitted to the boot flooring was in the way, so I got a refund and went to my local garage, he took the complete fixtures out, changed the bulbs with no hassle and only charged me £5 and all inside of 20mins, and he said the pins were not seized at all they were only clipped and that it was no problem if you take whole part out and clip back in the whole fixture , Halfords staff clearly didn’t know there are other ways into bulb fixtures,I will not be using them again! However they were polite and did refund me hence only 2 stars !!

   almost 3 years ago

1. Andrew Hammond ★★★★★

   Brilliant service !! Paul really knew his stuff, and was more than helpful, Debie was very patient with me and also very helpful ! A great team there. Highly recommended ! Many Thanks

   almost 3 years ago
2. Katie Parker ★☆☆☆☆

   Crooked. Put in asking for two front brake pads at 9am number to call when ready for collection. At 5pm no call, I rang and the call centre noted it was ready. Collecting to find a quote for£88 and no work done as requested. They "assessed" a need for £55 service and replace chain - absolutely not required. Young man unable to do anything with bike so bought brakepads and will fit ourselves under increased time pressure having had Halfords waste a day. Scandalous service and I will not use this Crooked firm again.

   almost 3 years ago
3. Clive Gordon ★☆☆☆☆

   Thought I would try click & collect, ordered online and paid for them waited for my email and text msg to say my items were ready for collection so after 4hrs I used the tracking service to see my items were ready. Drove to Havant asked an assistant wheee I had to go to ge advised the till at the front of the store, went to the till assistant contacted the person I had asked where to collect my goods from who then came to the till to find them for me he disappeared for 5mins then came with my goods to tell me there was another 2pence to pay. At this point I had been in the store narky 20mins it would be quicker to just turn up and buy the goods. After being asked for an additional 2p I asked for a refund and leave the goods I was charged aprice online and paid for the goods end of our contract dont turn around and tell me I need to pay more. After the assistant talking to someone else on his headset he explained there was in fact a system glitch and nothing else was to be paid, 25 mins later I left, won't use that ordering process again thats for sure.

   almost 3 years ago

1. Sarah Peers ★★★★★

   Had a very good shopping experience at this store today. Staff very friendly and helpful. Needed new windscreen wipers which the staff picked (selecting the reasonably priced ones), fitted before charging me, then got me to test to make sure all was ok before walking away. Such a pleasant and refreshing change from the norm.

   almost 3 years ago

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