I was so well looked after and given really helpful knowledgeable advice by Jade in the manager in store and am really totally appreciative to her for helping me choose the right things for the first dog I have owned. Many thanks- A really great service indeed.
Had such a lovely experience on Friday 15th Aug 2025 adopting from this store. The manager Leon went above and beyond for me, showing me pictures of who was Bonnie (now named Mabel), explaining the process of the free voucher etc. Leon showed a lot of love for Mabel at her time at the store and even helped us adopting her quicker than expected!
Large selection, very helpful staff, engraving machine for tags, small furry animals for sale as well as fish. There is a lot of food for custom diets as needed for cats and dogs. There is also a recycling point for pet food pouches!
Rude incompetent staff with intolerance for foreigners. They decided in advance that we could not care for guinea pigs and as we talked they changed the conditions we had to meet to deny us a licence. My advice to staff managers: please take a briefing and familiarise yourself with modern guinea pig cages and do not advise customers to keep their pigs outside in winter. You have lost loyal customers today. UPDATE: Now we are happy owners of Guinea Pigs from the rescue center.
Has just about everything for pet owners, at reasonable prices.
Went today just to ask about pet insurance, all I got from a very young lady was " I dunno can't ya Google it like everyone else " not happy it would of been nice to speak to a manager but I guess I would have to Google yhat too.
Really horrible member of staff yesterday refused to sell my little girl a fish. Lady with brown curly hair. When approached she seemed annoyed we had disturbed her. Then went on to ask questions about the tank trying to catch us out. She said “so it’s a new tank” we replied “no about 7 months” she replied “hmmm ok, what’s the temperature” I said “I don’t know but it had a filter and a tropical heater”. She then said “you don’t seem like you know what your doing so I am not selling you any fish” she was horrible and my daughter cried, it was meant to be a present for going up a swimming grade. We have had fish for many years in other tanks. Judging by the state of their tanks and how many fish I see floating on visits to pets at home I don’t think they should be lecturing us.
Went to this place to buy cold water fish. Asked for help, the girl immediately asked me if I have a tank and filter. I said: I do have a tank but I have removed the filter because I prefer to change the water once a month with the proper additives for tap water. She told me straight away I can’t sell the fish unless you are buying a filter. My question is if I wasn’t honest and have said, yes I have a filter running, how would she knows if I was saying the truth. For other side I do take care of my fishes and that’s why I change the water every month for the well-being of my fishes. After trying to explain this to her I just noticed and not being successful with my explanation I noticed the girl was trying to make buying more the filter. I asked to speak with the manager and his attitude was rude when approached to me. I even bother to explain what happened, turned my back and walked away. Ridiculous I think!
Pets at Home Leighton Buzzard is located at GROVEBURY RETAIL PARK, Grovebury Rd, BEDFORDSHIRE LU7 4UX, UK
You can contact Pets at Home Leighton Buzzard at +44 345 266 5899
You can find directions to Pets at Home Leighton Buzzard by following this map link