Great garage and the blokes who work here very nice. He helped me out when my bumper was hanging off my car, fixed it for free - I was very grateful. Since then I’ve been back for an oil change & the communication was great and reasonably priced. Will come back again & would recommend.
My experience with Newtown has been nothing but troublesome and I am struggling to find any element of their service to recommend. That is unless you want to be constantly chasing for information, go without a car for 4 weeks, and be told your car isn’t ready due to “delays” (there are so many delays). It started positively where one of the individuals who worked there said that he previously worked at Jaguar and could offer some specialist help. After a week, the diagnosis was what I had originally already told them when I brought the car in. Another week went by without a single update on the part that was needed. I was then informed they were waiting on technical advice from Main Dealer. I then rang main dealer who stated that they hadn’t received a call from them but would give the garage a call to help me out (Heavily pregnant wife without a car for 4 weeks). As if by magic, the part was now ordered and I was informed it would be at the garage in 24-48 hours. 1 week later, the part turned up (not a single phone call to keep me up to date, instead I was ringing every 2 days for an answer). Whilst all of this poor communication was going on, I required a previously fitted part that didn’t resolve the issues to be returned via Ebay. On 5 separate occasions, either my wife or I went to the garage to pick up the part and the garage was closed in the middle of the day, or just was not open in accordance with their opening times. Even if main dealer were trying to deliver the part to the garage, they likely couldn’t drop it off, because the team weren’t there to receive it. Once the part had arrived on a Tuesday, I didn’t receive a single update until I phoned on the subsequent Thursday and Friday where of course there was another “delay” to the fitting of the part (car has now been with them for 4 weeks). Overall, my experience has been nothing short of abysmal. Zero communication, constantly chasing for updates, even when the part was fitted I didn’t receive a single call. Numerous voice mails left on the office phone and not a single call back. Little to no empathy for a heavily pregnant wife being without a car for 4 weeks. I cannot recommend this garage based on my experience to anyone in good faith. Highly frustrating and highly disappointing.
Newtown have worked on a couple of my cars, Firstly my MGF for a cambelt and clutch then my 205 for some suspension work. All work completed satisfactorily and at very reasonable rates. I'll definitely use them again.
Do not use this place , i had to get my solicitor involved after a long battle , he takes money and does not deliver Amazing the pictures on his website are of different people and altogether cleaner .ive spoke to others who he has taken deposits for work which he hasent delivered .Ive just paid for a recovery truck along with my solicitor as a witness to recover my vehicle will be following up once ive got my solicitors statments
I cannot recommend Newtown Motors enough! I called Stuart at 10.30am on a Saturday with an exhaust that had about 10 seconds of life left on this earth! He fit me in very last minute to have a look at it. I turned up at 10.45am and he quoted for a new exhaust within 10 minutes of me arriving. I was very stuck without a car for the weekend and Stuart offered to stay open after usual hours on the Saturday without me even asking. He wouldn’t even accept any extra money for the inconvenience. What a fantastic guy. Four hours later I had my car back with a shiny new exhaust at a very reasonable cost… on a Saturday! I will definitely be returning in the future. Thank you :)
Stuart really knows his cars and we share particular specialist interests and taste in motors. Though he and his team are able to work on rare/special and highly tuned machines, his 'everyday' service on my ordinary road car was quick and excellent value. The flexibility and good old fashioned human welcome are so unusual in todays cynical business world. Thanks! I'll be back.
Stewart and his team were professional and very friendly in sorting my car. I would strongly recommend to anyone local or further afield to use their services. I will be using their expertise and knowledge at a later date to keep my own car on the road (Discovery Td5).
Had my car repaired at short notice. My error, but the guys got onto it straight away. Very pleased with the turnaround on the job. Exceptional price too, better than pretty much all garages in the area. And HALF THE PRICE OF HALFORDS!! Highly recommended
Newtown Motor Engineering Ltd is located at Unit 1, Elmhurst Business Park, Elmhurst Rd, Gosport PO12 1UA, UK
You can contact Newtown Motor Engineering Ltd at +44 23 9250 3600
You can find directions to Newtown Motor Engineering Ltd by following this map link