Fix Auto Portsmouth

Photos

Reviews

1. Leanne Deluchi ★★★★★

   I had my car taken here after a no fault collision. The boot was dented and curled in at bottom, bumper was dented and plastic part of bumper scratched. They had my car for 2 weeks as new bumper needed. I had an enterprise hire car but car was ready so I gave it back. FixAuto needed to keep my car a day longer so they gave me a courtesy car. I had constant communication, friendly helpful and couldn't have gone any more smoothly. I was worried if would get paint right as was a made to order paint, I got it back today and is like new and they even cleaned inside and out. I would go to them again if I was unlucky enough to need them.Joe, lady on reception and guy(think david) who ferried car and courtesy car back and forth were brilliant. good job guys and cant thank you enough.

   almost 6 months ago
2. Mark Allen, ★★★★★

   First class service and a brilliant repair on my focus by the boys and girls at Fix Auto. Great help from Joe and the lady in reception whose name I didn’t get. A credit to the company. Thank you and I have no hesitation in thorough recommending fix auto

   1 year ago
3. Lee Potter ★★★★★

   I was sent to Fix Auto Portsmouth by Admiral after needing no-fault collision repairs done to my vehicle. The whole team are very friendly and made the pain of getting these repairs sorted as simple and as smooth as possible. Car looks great again, I wouldn't hesitate to come back if ever needed!

   almost 2 years ago

1. All Parts Essex ★☆☆☆☆

   Awful company to do business with, firstly purchased a brand new bmw headlight from us at £100 discount, headlight was sent out via courier, after nearly 2 weeks of them having the headlight in their possession, they called us and said the headlight was damaged (bit of plastic broke off inside wedge against lens) all of our parts are quality checked before we send them out and photos are taken of every part, Robert said he opened the package when it arrived and didn't see any damage so clearly was damaged while in their possession, we refused to acknowledge this and sent proof that the headlight was not damaged before we sent it, Another 2 weeks went by, Robert sent us another email saying the headlight was letting water in, so they had fitted a headlight they damaged to the customers car. I asked Robert how did you repair the headlight before fitting it? He said they fished out the broken part, from nearly 17 years of experience with headlights this is not possible without removing the lens so once again blatantly they have removed the lens and resealed the headlight themselves, fitted it to a customers car and then tried to pin it on us. When I refused again to accept this he then tried to tell me that the headlight is not brand new? All of our headlights and brand new, this company is the only company we have ever had this sort of trouble with regarding our headlights! would suggest finding another garage to deal with unless of course you want them to fit parts they have broken to your car!

   almost 2 years ago
2. Ed Henchley ★☆☆☆☆

   Service was ok but now my battery is completely dead on my car now and had to get green flag.

   almost 2 years ago
3. Gavala Chad ★★★★★

   My commercial van was repaired here. Van was just a year old and the bodywork repairs were faultless. Ruth was good with comms. Guys in the workshop who did the repairs obviously know what they're doing as you can't tell its been repaired. Having suffered a hand injury whilst the van was there I couldn't pick it up so they kindly dropped it back to me in Southampton on time. So pleased I'm hopefully having a minor ding repaired outside of insurance scope. Thanks to all at Auto Fix Portsmouth.

   almost 3 years ago

1. Rachael Anne ★★★★★

   Had a new rear bumper fitted as part of an insurance claim and I was overall extremely impressed with this company. I was given a courtesy car during the repair, and my car was dropped back to me as soon as it was completed -they had also given it a full valet. Excellent service all round

   almost 3 years ago
2. Mr D. FPV ★☆☆☆☆

   The worst services ever! Got my car here due to accident and insurance company decided to give it to these guys. Story: Came to pick up my car and bumper wasn't painted fully so i showed them the issue they said they will fix. When time came to pick up the car again guy didn't wanted to bring it back on rac and said it he put's it on rac bumper will fly off... Eventually got my car back with insurance help and insurance RAC but bumper is still missing paint! Reflective light was sprayed with lacquer and much more stuff has been done. My seats were white but when it came back it was black. Adding some pictures of proof of work Please avoid this company or you will get grey hairs in no time! Poor customer service, poor quality job pictures will tell you all.

   almost 3 years ago
3. Denise Wilkins ★★★★★

   Just wanted to say a huge thank you to Ruth for her great reception skills and Bob for organising and sorting the repair of my vehicle . This was customer service at its best and really felt confident throughout the process x Car repaired and all sorted and returned x Highly recommend

   almost 3 years ago

FAQs