Wasn't asked if my order was an allergy or preference (which I know Starbucks to typically do), I ordered a strawberry oat milk matcha to go. It wasn't until after I left I realised that cold foam was used after two sips I knew it was dairy and a little Google later it confirmed my suspicions. Wasted money on a drink I couldn't take more then two sips of and spent the rest of the day poorly.
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Reviews
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Emily Turner-Fitzgerald ★☆☆☆☆
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Ei Phyu ★☆☆☆☆
Worst Starbucks experience. Longest waiting time for a coffee while staffs were chatting away. It seems like this has been a consistent issue as there are so many similar reviews about the service here.
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Laura D'Arcy ★★☆☆☆
As much as the drinks are nice and the staff can be friendly I feel like there is something lacking in the training. Twice now I have topped up my card and they never used the funds. Then when I needed to pay a little extra on my normal card it ends up being the full amount and the money still on my Starbucks card. Something I can easily ignore but then it has happened again and for some reason only there it has happened and I'm now writing this review. Been to other Starbucks and they either automatically take the funds off my Starbucks card or they ask me if I want to use the funds on the card. Starbucks is a treat for me and don't get often so when I do I make sure put enough funds on the card so I limit what I spend. Definitely not confident in doing the drive through there again.
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Chinweuba Malachy Obayi ★★★★☆
I love Starbucks; they are friendly and nice. Got what wanted. Here got drive through. Very close to Lidl and Asda..
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Aida Stancikiene ★★★★★
Great service by Erika always smiling ,polite and professional
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Dan Hopkinson ★★☆☆☆
We asked for our drink with reduced iced to be told if that was the case our drink wouldnt be to the top. Spent £42 this weekend at starbucks. Thats poor really poor
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Matthew Cranney ★★☆☆☆
Yesterday I came in twice, quiet both times and a new trainee on his first day. Polite staff and coffee was spot on. Today 3 members of staff and no queue but had to wait whilst they were busy chatting and buying themselves new cups. No interaction with me and then have a frothy mess presented as a latte. Poor show, just goes to show you staff make the difference.
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Angie P ★★☆☆☆
This is what a grande looks like... or should I say a grande cup with a 3/4 measure inside. Also asked for extra hot. It was warm.. certainly not hot or extra hot. I was working across the road and if I wasn't starting work immediately I would have taken it back. I've never had this before. I won't be using this branch again. It's expensive enough for a full cup.. extortionate for less..
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Lisa Lisa ★☆☆☆☆
Well what can I say. There was only 1 table with people sat at it. Every table in there had cups and rubbish on it. The 3 staff members was to busy talking. We ordered our drinks and the girl seemed to tip half of one of them down the sink. Wiping the dribbles off with her fingers. One of them was supposed to be a hot chocolate and one a coffee. She then turned to us and said she didn't know which was which. Spraying cream and sprinkles on both. As she passed them over she said its not my best work. No offer of making a new one as she really didn't know which was which. We walked over to a dirty table sat down. Both took a sip of the drink. Looking at the dirty finger smudges on the cup we decided to leave. The girls never asked why we left instantly. They looked up then carried on talking. Definitely will not be returning. Get a manager in to sort those children.
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What is the address of Starbucks?
Starbucks is located at Liverpool St, Hull HU3 4UD, UK
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