Went for new Internet provider. Was told if I spent 50 or more I can claim 50 back. So basically a free item but have to upfront cost first. Lots of new staff since my last visit and employment. If needs must, go to currys.
Tom the computer assistant was extremely helpful and knowledgeable. He explained the various options available to enable a customer to make an informed choice about what appliance would best meet their needs.
Excellent service great knowledge and help from Jigar.
The sales assistant wasn't sure exactly what we wanted. Then got the wrong item. Luckily I spotted it. Store was well stocked
Service was very good and the sales person was very knowledgeable and guided my relatives though all the questions they had to ask.
Fixed my old laptop within the time promised. Very helpful and friendly. Also, I'm really glad I didn't cancel the insurance a few months back like I was thinking of doing....
I cannot give lower than 1 star otherwise I would. In short, Currys Portsmouth and Team Knowhow offer the most contemptuous and downright appalling service, and I use the term loosely here, I have ever received, it beggars belief. I am glad I am not vulnerable, elderly, or ill, after my experience this week my blood pressure is yet to return normal levels. Indifferent, wishy washy rude staff, unable to comprehend simple instructions, insist on using language like 'hey Guys I don't like your passive aggressive approach, it's the process...' . I am complaining about a failed appliance less than 2 years old, I am not there to be your friend. Stop talking about warranty as I am protected by Consumer Rights act 2015.....no...there is no manager here today...low and behold Paul deputy manager appears after 2 staff tell me I have to deal with Samsung and not them....Samsung rep appears, stating I know all about the law.....then doesn't like my tone, I asked for a manager and she appears, sorry but my contract is with Currys not Samsung.....don't try and phone a complaint either they hang up on you. So in person or over the phone just don't waste your time, do not shop at Currys there is no support after they take your money ! I am waiting for Micheal Freshwater store manager....who I was not allowed to have the name of according to Julie, Tanjila, Paul but hot it in the end. Mr Freshwater has much to do to gain my custom back....O do not hold my breath.
Very disappointed, after looking for over 30mins for a laptop, we are them told its out of stock, pointed to another only to be told its out of as well. Was told by the assistant to look on line so left disappointed with the time wasted. Went home looked on line eventually found what I wanted on amazon and ordered it. You wonder why people don't bother with shops when they don't have what you want and moat about online shopping but you can always get what you want.
I have sent an e-mail with a request to cancel my warranty, I have provided all the necessary details. of course this company didn't cancel it and they still taking money from my account! not professional service! I do not recommend #notprofessional #donotrecommend
Team Knowhow is located at Burrfields Retail Park, Burrfields Rd, Portsmouth PO3 5NP, UK
You can find directions to Team Knowhow by following this map link