The Mortgage Pride Ltd Ball Green, Stoke-on-Trent

Reviews

1. Ethan Weston ★★★★★

   We’re first-time home buyers, and honestly, we’d been putting off getting a mortgage for ages because the whole process just seemed so complicated and intimidating. When we finally decided we were ready, our very first experience with another advisor wasn’t great; they cancelled on us half an hour before our first call. We were instantly deflated and thought, “Here we go, this is going to be a nightmare.” Then we found The Mortgage Pride, and from that moment everything turned around. Right from booking the first call, the difference was night and day. Steven was absolutely brilliant, knowledgeable, upbeat, and genuinely excited for us. He has this infectious energy that makes you feel like you’re doing something amazing, not just ticking boxes and filling out forms. Suddenly, the whole process felt fun and exciting, like we were finally making it happen. And then there’s Laura, she’s incredible. So organised, patient, and genuinely caring. She made sure every single step was clear, kept us constantly updated, and always checked in to make sure we felt confident about everything. Any time we had a question, she was right there with an answer (and always so lovely about it too!). What really stood out was how much Steven and Laura genuinely care. They didn’t just help us get a mortgage; they supported us, reassured us, and made us feel completely looked after from start to finish. They told us many times that we’re not allowed to feel worried or unsure, and they meant it. Every message, every call, you could tell how much they wanted this to go well for us. We’re now almost at the finish line with our first home, and we’re honestly so thankful we found The Mortgage Pride. They’ve turned what we expected to be stressful into one of the best experiences we’ve ever had. If you’re looking for mortgage advisors who actually care, who make you feel like part of the family, and who are exceptional at what they do, don’t even hesitate. The Mortgage Pride have earned clients for life with us!

   almost 8 months ago
2. Tom Pughe ★★★★★

   I can’t thank Steven and his wife Laura enough for all their hard work in helping me secure my mortgage. My situation was far from straightforward — I have multiple jobs and needed to find somewhere to live urgently, as the house I was renting was being sold. Despite all the complexity and pressure, they handled everything with professionalism, dedication, and genuine care. They went above and beyond to make the process as smooth as possible, keeping me updated every step of the way and always reassuring me when things felt stressful. Thanks to their effort and expertise, my family and I now have a home of our own and security for the future. I’m so grateful for everything they’ve done and wouldn’t hesitate to recommend them to anyone looking for a mortgage broker who truly goes the extra mile.

   almost 9 months ago
3. Georgia Perkins ★★★★★

   Couldn’t recommend Steven enough. With myself being on maternity leave and my partner having some missed payments in the past, we didn’t have much hope in regards to getting a mortgage. He has made the whole experience so smooth, he couldn’t of been more helpful from the start, we have had our mortgage approved so quickly and we are so grateful for all of his help and advice. Would definitely recommend to anybody that’s in need of advice. Thanks to the Mortage Pride we will hopefully be in our family home soon!

   almost 11 months ago

1. Brittany Roberts ★★★★★

   We cannot thank The Mortgage Pride enough for helping us to buy our first home. Steven really took the time to get to know us & our circumstances and he ensured that we were getting the best deal. As first time buyers, neither of us really had lots of knowledge or experience on the process of buying a property and he made everything so simple for us & explained things in a way we understood. He was always available if needed to ask any questions and never made us feel like we had a ‘silly’ question! I would always recommend The Mortgage Pride and wouldn’t hesitate to use their services again in the future!

   1 year ago
2. Michael Brayford ★★★★★

   Due to being let down by a previous broker i decided to give The Mortgage Pride a ring after seeing them advertised on Google, and I'm so glad that I did. I arranged a meeting with Steven and within no time I had a mortgage in principle with a well known bank and my house hunting journey began. My case wasn't straightforward and I met lots of hurdles along the way but Steven explained everything in simple terms and reassured me. I was very impressed with Steven's knowledge and professionalism. Steven was Friendly and helpful and stayed in regular contact with me throughout my house purchase. I also spoke with Laura and Tracy who were brilliant at chasing up documents and answering any questions I had. I really feel that The Mortgage Pride actually care about there clients and find the best mortgage deals out there for your current circumstances. I'm so happy with there service that I'm now in the process of getting income protection insurance with the help and advice from Steven. I would highly recommend The Mortgage Pride to anyone who's looking for a reliable and trustworthy broker and advisor. Massive thanks to Steven, Laura and Tracy, you guys are amazing!

   almost 3 years ago
3. Carolyn Jordan ★★★★★

   I can't recommend the Mortgage Pride highly enough! Steven and Laura make getting your mortgage so easy - no matter your current situation. As someone who runs a business helping people to alleviate the symptoms of stress and hidden trauma, the last thing I need in my life is stress around my mortgage deal. The Mortgage Pride have got me the best deal twice now and made the whole process so easy and stress-free. Their advice is impartial and their approach is professional, but down to earth. Thanks guys - without you I wouldn't have had time to sort my deal before the rates increased again. You have saved me a fortune. Amazing!

   almost 3 years ago

1. Matt Keb ★★★★★

   I would highly recommend working with the Mortgage Pride. As first time buyers we didn't know what to expect but Steven and the team were extremely professional and very friendly so we always felt like we were in safe hands. We always felt like we could communicate with Steven and we were always given knowledgeable information. Meetings were done through zoom which suited our needs and the online portal to send documents was easy to use. Thankyou to Steven and the team for making our mortgage experience a positive one.

   almost 4 years ago
2. Louise ★★★★★

   I cannot recommend The Mortgage Pride Ltd enough. I found them via a Google search after looking for a local company to assist with my remortgage. After a long and painful process with my current bank I thought a remortgage was not going to be possible, but as a last ditch attempt I decided to contact The Mortgage Pride. I am so glad I did, from start to finish Steven and Tracy have excelled all my expectations, my remortgage completed today successfully and the whole process from start to finish was super quick and super easy. Alongside the remortgage Steven has worked with me to find suitable income protection insurance and life insurance and helped me to complete my Will. Again this was completed so quickly and easily, Steven really takes his time to explain and find you the best quotes. Thank you to The Mortgage Pride for always keeping me up to date and for all your hard work. I would recommend you to anyone

   almost 4 years ago

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