Very good service and very quick.had to wait long time at forest surgery bordon. also it would take 2 weeks plus ti get persciption.
Blind, rude, or ignorant staff....Mostly....few exceptions but in general I try to avoid the place as much I can...Rather order from the internet or going to the other side of the street into the Superdrug if they might sell the same thing
Boots is starting to appear very dated across all their stores and could really do with a rebrand and some sprucing up of their merchandising. In that context the Petersfield store is consistent with their other stores except for a curious lack of self-service tills which made for a long wait to leave. Self-service is marvellous and implemented in every other Boots I can think that I’ve visited.
Staff are friendly at check out (how refreshing to have real life people!). The licenced pharmacist is super helpful and knowledgeable. However I feel the the rest of the pharmacy team should come to work looking more professional and presentable.
The staff are all lovely but the pharmacy is short staffed and are rarely able to answer the pharmacy phone. It isn’t always physically possible to come to pharmacy and queue up in order to query something that could have been sorted over the phone. Too many folk are physically unable to stand for long periods of time plus many carers don’t have the time&energy to queue on the chance of achieving satisfaction for their clients. It is all very well for the pharmacy to text me but not allow me to text back with a query is ridiculous. As I said, staff in pharmacy and store are all lovely but the telephone needs to be answered within 5 minutes at least.
Clickncollect service easy to order and collect in-store when advised by online message.
Incredibly friendly staff and brilliant selection of products. Everything you can need and more
I received the most helpful service whilst considering buying products at the No 7 range today. Your employee (unfortunately I didn’t note her name) spent time using the device which monitored skin condition, explaining and advising me re the appropriate lotions available. She spent time helping me to understand the ingredients and their benefits whilst exploring my daily skin care routine. She is a great asset to your Company. I wish the Manager to be made aware of her ability and to be commended for her service. Thank you. I would also like to point out that I had contact with two other employees and both were helpful, informative and cheerfully polite.
Service is outrageously bad, every time you go in for a prescription your waiting thirty minutes for a pharmacist to check it. More often than not you live without correct dose, had to change pharmacy it’s so bad.
I never use this shop if I can help it. Woefully understaffed and you regularly have to wait 30 minutes or more in the prescription queue. There is another pharmacy just across the car park which is friendly and quick. They should shut this Boots down - there’s much better uses for central town real estate.
Boots is located at 10 High St, Petersfield GU32 3JE, UK
You can contact Boots at +44 1730 263350
You can find directions to Boots by following this map link