Absolutely appalling rude Manager, would not shop here again, surprised they have any staff with his manners, disgusting customer service.
Rude, impolite, unwelcoming staff. Bad vibes - this is my local shop/post office and I’d rather drive further to do the same thing somewhere else, with better customer service.
Seriously understaffed. The one member of staff working the entire shop floor at the time I visited was abrupt and quite rude to queuing customers. There’s apparently only one queue now for both the checkout and the post office counter, although this wasn’t previously the case. You’re not told this until you’ve been queuing for the post office counter for a while, meaning you then need to leave that queue and start queuing again in the checkout queue. For the same sole member of staff who is trying to service both the checkout and the post office customers. It’s ridiculous, but these staff shortages are starting to become the norm nowadays it would seem.
They're very convenient and helpful...when theyre there. The self checkouts constantly breakdown or have a moment on the scales and 9 times out of 10 there's no staff around to reset it or serve you at the checkouts. No wonder they get broken into all the time. People know that the staff are never there
I went into the Co-op shop to post a letter recorded delivery. Waited a while and a member of staff asked her colleague to help her. She did. The man, who appeared to be in charge shouted across the shop and told the staff member to get back and do her job. He was aggressive and intimidating. He clearly hasn’t been on any form of staff management training or if he has he hasn’t put the learning into practice. Im sure it was embarrassing for customers to hear this approach. I certainly felt awkward. I have no issues about showing or telling staff if they need to change the way they work but in the appropriate environment. I trust staff (managers) know where this should be done and it’s not in a crowded shop?
Shop and staff good during the day mornings a nightmare one member of staff is lazy,rude,and keeps people waiting I wish they sack her that's why she does mornin nobody wants to work with her
Please finally get rid of that rude small Asian women, she been treating customers rudely and abruptly for years. Lying making up excuses to send customers away because a package is to big, (a trainer box). Saying we no longer have the product available but if you ask another staff member they will get it for you. Just please finally get rid of her now.
Waited 10 minutes to send a parcel with no queue. This was just waiting for someone to actually come and serve me at the post office. The postman collecting was also left waiting and they were dealt with first, meaning I couldn’t get my parcel sent that day when I was in time. No apologies for being made to wait so long. Will avoid ever using the post office here again if I can help it.
One of my local co-ops mostly visit in the mornings before I start work, the store has everything I need and is open early the problem is the staff especially the older asian lady so rude and her customer service is terrible. Staff could do with some customer service training to say the least
Co-op Food - Goldington is located at 109 Church Ln, Goldington, Bedford MK41 0PW, UK
You can contact Co-op Food - Goldington at +44 1234 344466
You can find directions to Co-op Food - Goldington by following this map link