My car went in for an accident repair they did a great job of the repair 1 days later my back lights stopped working every light in the left hand side box. My partner had a look and the plug was burnt I rang the garage and they said it was already like that but didnβt pass the message on when I collected the car. They were not very sorry and just didnβt care. I asked for the photo proof they had of the plug when cross checking it it was a completely different pin that was burnt. They said they would ring me back after speaking to the director but never heard anything I gave up in the end. There was no issues with my lights till they had touched it! They did not want to take responsibility for there mistakes!!!! Owner was rude when collecting my car got a call at 7:30pm saying it was done and can collect the next day. Got a call at 12pm asking if I was coming and apparently I was told collection was only till 12 which I was not told.
Contacts & Location
π Address: 3 Tilcon Avenue, Baswich, Stafford ST18 0YJ, United Kingdom
π Phone: +44 1785 244809
Photos
Reviews
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Sally Ansell β ββββ
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Lila Newport β β β β β
My car was sent to this garage as part of my insurance claim after an accident, and I couldnβt have asked for better service. Sarah, in particular, was so helpful β she communicated clearly, kept me updated throughout, and was genuinely kind and reassuring during what was a stressful time. The garage quickly assessed the damage and kept me fully informed at every stage. I couldnβt fault Sarahβs professionalism or the care she showed. Highly recommend!
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Ian Kuczmyjiw β β β β β
I was gutted when a pothole wrecked my wheel, tyre and front bumper on my Audi, this is a well looked after car and I was worried who the insurance would send me to, I'm so glad that it was Richard Wright, picked it up looking like it was leaving the show room! friendly, well informative staff and a top class finish.... Would definitely recommend this company!!
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Debbie Poxon β β β β β
I cannot praise Richard Wright as a company enough. From the initial contact through to completion of my repair, the service I received was excellent. The speed and efficient service I received was amazing. The staff that I came into contact with were friendly and very helpful. I would highly recommend this company.
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Dan Martin β β β ββ
do your homework before making an insurance claim. after my car suffered a light bump leaving a bumper scuff and blemish on the light cluster my insurance company asked me to take the car to Richard Wrights for a quote. They're obviously a very professional outfit and I don't doubt that they do a very good job. I pointed out my excess was 250 and queried whether I should make a claim given the damage was so light. The guy assessing the damage said the bumper damage alone would cost more than 250 to put right and that I would need a new light cluster. I suggested that the blemish could be polished out but he disagreed and said I would need a new one. I politely asked him to put my quote on hold. After finding a local body repair shop I have had the work done for 70 quid and they polished out the scratch on the light cluster. Don't always take the first quote and opinion before splashing your hard earned cash.
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Ali Murteza β β β β β
Very impressed with the quality of the work and the fitting and painting of the bumper Virtual from the factory job. Thanks for the quick, professional honest service.
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Jon D β β β β β
Very impressed with the quality of the work and the fitting and painting of the spoilers. Virtually indistinguishable from the factory job. Thanks for the quick, professional honest service.
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Jason Kerr β β β β β
The service from Richard Wrights Repair Centre has been outstanding can't thank them enough for everything they have done considering the circumstances. Vicky and the team went over and beyond what they needed while my car was getting repaired and the courtesy car was excellent!
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Julie Sargeant β β β β β
I needed some new registration plates on my car - I couldn't believe how quickly they were made and fitted. I was expecting it to take days and it took about half an hour. Great service, friendly people, highly recommended.
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sarah ball β β β β β
After my wonderful husband backed my car into a lamp post the lovely staff at Richard Wright got it all sorted for me, no hassle what so ever, courtesy car dropped off and collected and the car has been returned today after just a week, in immaculate spotless condition. Would highly recommend and the customer service was great too. Thank you so much
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FAQs
What is the address of Richard Wright accident repair centre Ltd?
Richard Wright accident repair centre Ltd is located at 3 Tilcon Avenue, Baswich, Stafford ST18 0YJ, United Kingdom
What is the phone number of Richard Wright accident repair centre Ltd?
You can contact Richard Wright accident repair centre Ltd at +44 1785 244809
How can I get to Richard Wright accident repair centre Ltd?
You can find directions to Richard Wright accident repair centre Ltd by following this map link