ScrubsUk Store in Middlewich

Reviews

1. S Bennett ★☆☆☆☆

   The embroidery was poor quality, varying from top to top (so not just one area of it that just didn’t quite look right). They suggested that I changed the logo to make it better, which isn’t helpful because then my logo wouldn’t be my logo anymore. I’ve shown it to a large group of other veterinary business owners that I am in and all suggested that I should decline to accept the order. My big problem is that I open in 10 days (or did do at the point of receiving the order) and so sending them back is also not an option as I wouldn’t have any scrubs to put my team in. They have offered to embroider new scrubs for free if I buy them, the problem with that is that I have no spare funds at the point so buying another three sets for each team member isn’t an option. Very disappointed in the whole experience at this point.

   1 year ago
2. Ahmad A ★☆☆☆☆

   Awful experience and terrible customer service. I made my order on the 18/09/2023, and it states on their website that order take 24-48 hours to dispatch. They also state that some brands, like the one I ordered, may take longer (up to 7-14 working days). Even accounting for the extra time, and despite making my order over 3 weeks ago (16 working days), my order still has not been dispatched. Worse still, they don't bother to email you to provide updates or apologise for the delay. Instead i'm left wasting my time having to chase them up to get any kind of indication as to what's happening with my order. I would strongly advise that you avoid this company. I hope they read this and get their act together and sort my order out Highly unprofessional company, I would run the other way.

   almost 2 years ago
3. Millie Jones ★★★★★

   Great service from start to finish. The embroidery was excellent, and will definitely be ordering again.

   almost 3 years ago

1. Nicholas Robson ★★★★★

   I have been using this business for a year and they have a good range of scrubs with regular discounts and responsive customer service.

   almost 3 years ago
2. ALI SALMAN ★★★★★

   Nice Scrubs, quick delivery and CS also good

   almost 3 years ago
3. Lisa Martin ★★★★★

   Excellent customer service! So grateful that the company has international shipping options. The style of scrub pants I ordered in so longer available in the US, and Rachel from sales helped me verify some specifics before I placed my order.

   almost 4 years ago

1. Em May ★☆☆☆☆

   Had to chase them up for when my order was supposed to arrive as I needed them fairly urgently. This was an order a discount code from their site that was still 'valid' hadn't worked. Their customer service was poor on social media as I was unable to ring them. They kept not answering properly, so in the end my partner had to ring them to be told it would be most likely the next week (this was 5 days after placing the order and he was told this on a tuesday). He had to ring because as a nurse, I don't have the time during working hours to be chasing up companies. Again had to chase up when it didn't arrive the next week and had to chase on social media. To be told it was a stock issue and they were sorry, "should" have had an email - the canned standard excuse for no communication. I asked for a refund and roughly 4/5 days later they got around to it. Extremely poor service considering I shouldn't have to chase them up multiple times to still get no order. They clearly don't stock anything and just order from elsewhere. Very poor.

   almost 4 years ago
2. Adam Marshall ★★★★★

   Used a few times recently and have been very impressed. One very small error with embroidery on one order and when I flagged this up they rectified it without question and the replacement product arrived the next working day. Excellent customer service.

   almost 5 years ago

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