Had a lovely girl help me sort out an exchange on some hair dye as I brought the wrong colour from the meole brace store however her manager who came over to put the exchange through seemed very rude and at first he wouldn’t process the exchange as my receipt wasn’t itemised, when the girl on tills showed be how to find the itemised receipt on the app he looked as if he was scowling at her idk it just felt really odd hence the review missing a star, 5 ⭐️’s for that lovely girl on tills great help and customer service.
Contacts & Location
📍 Address: 30a Pride Hill, Shrewsbury SY1 1DP, United Kingdom
📞 Phone: +44 1743 363614
🌐 Website: superdrug.com
Photos
Reviews
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Ava Chaytor ★★★★☆
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Chloe Beach ★★★★★
great customer service got helped by multiple workers, dan , evie and chloe, they where the sweetest and most helpful people will definitely come again
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Sarah Davies ★★☆☆☆
I was shopping for foundation and needed help matching a colour the staff were unhelpful and rude. When left on my own I realised that they did have the colour I wanted the stand was just all mixed up. I told the girl when I paid thinking I was being helpful thinking but the girl thought I was having a go at her which I wasn't. I was being friendly and I thought helpful. I wonder how many other customers left unable to find the products that were there all along that the staff could not be bothered to put the stock back in the correct place?
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Leonie Bailey ★★☆☆☆
Three times I have tried to buy items only to find that the prices are higher than advertised at the till. The latest was a nasal spray advertised as £6.49 and on a buy one get one half price offer. When it was scanned it came up as £9.99 and no offer. When I grabbed the price tag to show the lady on the till, underneath was another label advertising them for £5.99 without the offer. The manager just kept saying "its a mistake, do you want them or not" and didn't even ask where they were so he could remove the second of the inaccurate price tags. This was the second time I've had him deal with this type of pricing issue, and both times he was dismissive and barely apologetic. If you're buying from here, just keep an eye on how things are actually costing you
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lisa marsh ★☆☆☆☆
DON'T GET PIERCING HERE Had my nose piercing done here today. Had to get I rectified elsewhere after 20 minutes. Had a barbed stud shot into my nose with a gun. Stud was extremely sharp and kept stabbing into my septum. My nose was throbbing and so swollen. Once rectified the swelling and pain stopped immediately and no longer have the sharp barb stabbing into my septum. Shouldn't be allowed to carry out the nose piercing with that gun and barbed piercing. Terrible after care service too. Just interested in the money!
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Sandra Greensmith ★★★★★
Fabulous service from one wonderful team member, young girl, long dark hair. Very polite. Extremely helpful when asked about mascara for sensitive eyes and she jumped to help me and demonstrated great product knowledge. Fabulous customer service.
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Steve Hill ★★★★★
What's a clean and pleasant to visit and staff are very polite and courteous
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Roger Baynes ★★★★☆
This is a good decent store for the extra savings that you can get in from the everyday shop on your high street that matter so much more to you.
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K W ★★★★☆
Good variety of products from Health to Beauty. There is a perfume counter with loads of products available and multiple makeup sections. Staff very freindly and efficient! Great place to buy a personal treat, essentials or gifts! Would recommend. Also has disabled access! :)
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FAQs
What is the address of Superdrug?
Superdrug is located at 30a Pride Hill, Shrewsbury SY1 1DP, United Kingdom
What is the phone number of Superdrug?
You can contact Superdrug at +44 1743 363614
How can I get to Superdrug?
You can find directions to Superdrug by following this map link