Pizza Hut Delivery Pizza Restaurant in Birmingham

Reviews

1. Sareb098 Xox ★★★★★

   Ordered food from here and although great, this review is for the delivery. The person that delivered was super friendly and kind. My little dog ran out and caused a bit of panic for us both! Sorry for the scare!! It was so lovely to have a conversation with you when you delivered :) (If there’s any way to leave a tip please do let me know! I’d love for the delivery driver to be thanked)

   1 year ago
2. Emily Davis ★☆☆☆☆

   Ordered pizza and garlic bread, garlic bread absolutely stunk of urine, I am unsure if the restaurant used chemicals on their pans etc and I called to complain as this order was nearly £50 worth. The driver answered the phone and was so rude, I was then passed into someone else who was not much more help. As I was the only one who had complained my complaint was not valid. Food has gone straight in the bin. Absolutely disgusting. Do not order from here! I have emailed Pizza Hut directly to ask for their hygiene rating. Absolutely disgusting.

   1 year ago
3. Mark C ★☆☆☆☆

   Ordered two pizzas recently and both were completely unedible. The dough was raw in parts and both pizzas were undercooked and very soggy. All the cheese and toppings were falling off. I called the branch to complain and the member of staff was very rude and offered no help other than to say I should contact customer services on the website. No apology and no offer of new pizzas. Stay away from this place.

   almost 2 years ago

1. Bharat Aashta ★☆☆☆☆

   Pizza dough was not fresh, I usually eat from Pizza hut and they have nice pizzas but this store has some real issues making pizza. It was so much dry and the dough was not fresh at all.

   almost 2 years ago
2. Kay Dee ★★☆☆☆

   Locked off the free dips? Nah I'll stick with dominos.

   almost 3 years ago
3. matt jon ★☆☆☆☆

   Ordered half and half pizza half peperoni and half cheese, the half with peporini had 3 pieces of peporoni on the whole pizza, the wedges that we ordered as our side were cooked for the smaller wedges and hard and uncooked for the bigger ones. No sauce came with the order, just your usual deadout order from pizza hut castle brom. I rang to complain about my dead order and the lad on the phone just argued with me leaving me more disappointed.

   almost 3 years ago

1. Stephen Hykin ★☆☆☆☆

   Ordered food at 18:36 and when they finally answered there phone at 19:52 they said our order would not be leaving there restaurant till 20:15 at least. Ordered for dinner as its too hot to.stand and cook and my kids will be going to bed before the food arrives.

   almost 4 years ago
2. Neil Stone ★☆☆☆☆

   Received a call asking us to collect our pizza as they were short staffed. When we arrived home we opened our sides box of “chicken” selects none of it was edible. Phoned to complain and was told nothing could be done and we’d need to contact Pizza hut online. Disgusting to think that your staff members this this is acceptable to be served as a side order.

   almost 4 years ago
3. Ammo Nite ★☆☆☆☆

   Orderd online and left a message iv got kids on my own need food bringing up as in high rise second floor, guy refused to come up so I had to get kids ready and go downstairs, the guy refused to wait so he left. I rang up asked about my food, he said I'm not coming up and when i told him i had to get kids sorted as i cant leave a 2 year old and my autistic 7 year old on there own, he said well tuff i ain't waiting around then put phone down whitch then i had to get the kids looked after so i could go to the shop to go and get my food and met the delivery guy there who was very rude to me. I'm not ordering from here again. I'm a delivery guy myself, I go into block of flats it's the job, you order home delivery you deliver to the door you dont go to a house and deliver to end of road do ya. Never again with these absoulute horrible customer service.

   almost 4 years ago

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