Pizza Express

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Reviews

1. Chizya Lawrence ★★☆☆☆

   Sidcup Pizza Express We had an excellent service from the chef (Jhancy) who served us, however MYRON was very rude. Jhancy made us feel welcome, took our order and the food was served within 15 minutes, the food was amazing. The atmosphere was brought down because of MYRON’s attitude, he needs to improve his communication skills/customer service as he has done this before on 2 occasions! We understand that there was a party occurring at the other end of the restaurant, and he rudely told us that they do not open until 12. However the sign on the door said 11.30am. Jhancy found us a table and kindly took our order, she was amazing. All praise to her!!!!

   almost 2 months ago
2. Amelia Percy ★★★★★

   Waiting team and the food was outstanding. We visit PE regularly and this branch completely outshone the others we visit. After visiting the Eastbourne branch recently and having a bad experience, we had almost given up on going but the visit to the Sidcup branch was excellent in every way. Well done to them

   almost 5 months ago
3. Tetiana Smith ★☆☆☆☆

   Unfortunately, Pizza Express left me with a terrible impression. It was a Saturday, and I simply wanted to enjoy a nice dinner. Instead, I ended up paying £22 for an awful experience, feeling like I just threw my money in the trash. First of all, the quality of the food was unacceptable. The chicken wings were not “Buffalo” at all, as the waitress told me is going to order for me — they were just oven-baked chicken legs made from extremely low-quality meat, with some Tabasco sauce poured on top. They were too soft like a jelly. It was awful. The salad was okay, but I found rotten or expired cherry tomatoes in it. I was also given sparkling water with ice and lemon already in the glass, without anyone asking me if I even wanted lemon or ice. I have high stomach acidity and cannot consume anything sour like lemons — this was completely inconsiderate. The service at the entrance was especially disappointing and terrifying. As soon as I walked in, the black girl didn’t even greet me — she just asked, “Are you a delivery?” I said no, I came in to eat. She pointed me to two uncomfortable tables near the entrance, even though I asked to sit somewhere more private or by the wall. She didn’t bother to check if other seats were available, spoke with hesitation, and showed zero willingness to help. It felt like she didn’t want to deal with me at all. I ended up complaining to another staff member, saying that this girl was doing nothing to help and basically left me with the option to either sit at the entrance or leave. He said, “No, you can sit over there or in another hall,” meaning there were options — she just didn’t want to offer them. Then, this same girl led me to a dirty table, where forks were scattered, and there was something lying on one of the chairs. Despite many clean and ready tables around, she chose that one for me. She awkwardly started gathering the cutlery, and the whole setup was messy, sloppy, and unwelcoming. I honestly felt like I had walked into some kind of back alley diner, not a restaurant. It was shocking. Only later did a different waiter approach — a polite and professional man who replaced my glass, brought me everything I needed, and checked if I was okay. He was the only positive part of this visit. Bottom line: I absolutely do not recommend this place. Maybe their pizza is good — I didn’t try it — but everything else, especially the service and atmosphere, was a disaster. I left feeling like I had just visited some careless, low-effort food joint rather than a place that values its customers.

   almost 7 months ago

1. Erkan Emin ★★★★★

   All staff were very pleasant and Myron's memory was exceptional, he took 3 people's orders, with starters to share and mains and drinks, didn't write anything down and the orders were all correct, he has such a great energy, we'll definitely be back again soon, thank you for such a great experience.

   almost 8 months ago
2. Paris Hunt ★★★★☆

   Family meal for eleven. Online booking process was straightforward. Warm welcome. Service was very good. Food was fine although not outstanding. Mostly pizza on offer of course as you'd expect with other dishes like lasagne also available. I just think it lacks a bit of atmosphere/intimacy but not everyone is looking for that. There is free parking available in nearby streets if required.

   almost 3 years ago
3. Susan Rust ★★★★★

   Lovely early dinner with grandsons and my dad, staff lovely, food excellent

   almost 3 years ago

1. Holly Simple ★☆☆☆☆

   Appalling service, would rather serve the delivery drivers before customers, Pizza had a hair in it so will be reporting to environmental health due to poor standard, Manager didn’t really care about it and just said “I’ll swap it” also tried to be clever and remember the order instead of writing it down and got it wrong so when food arrived we got a pizza instead of pasta, too cold due to door always being opened with all the delivery drivers, mostly young staff with not a clue about customer service! Won’t be returning to this one !!

   almost 3 years ago
2. kevin doig ★★★★★

   Superb staff on the day we visited. They were helpful and despite us being the last customers there, there was absolutely no attempt to push us out quickly. A new pizza on their menu was delicious. Shame their coffee machine was not working (and they had run out of Diet Coke - what!) Very pleasant dining experience.

   almost 3 years ago

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