📍 12 Cornmarket, Pontefract WF8 1BJ, United Kingdom
📍 Address: 12 Cornmarket, Pontefract WF8 1BJ, United Kingdom
📞 Phone: +44 345 677 9540
🌐 Website: tesco.com
Quite a small Tesco, but usually has everything that I need and is also conveniently located next to the town centre. The staff at the checkouts are friendly too, so overall, it's a good supermarket!
For context, I have OCD which can lead to panic attacks and, obviously, compulsions. These consist of doing certain things to make me feel at ease and it can take minutes or even hours to do these, it varies. I went in to have a browse as I was already out. I had an OCD trigger whilst in the store. I had genuinely only been walking around inside privately until staff asked me if I was ok and I told them I'd had a panic attack (to keep it subtle) and they understood and left me be. Now, a couple of hours went by and one member of staff came up to me and suggested to sit outside as they were concerned. I told them I would eventually and that I needed to go to the toilet. I was still trying to help my compulsion before and after heading to the toilet. On exit after, the same staff member and one of the security guards told me to leave/sit outside. They hadn't specified in any way they were kicking me out. The lady member of staff was ok with me but the security guy, not so much. After about 10 minutes, I tried going back in and he told me no. I told him and eventually the staff member about the OCD and everything else but he still really wasn't having it. This resulted in me phoning West Yorkshire Police to ask what to do about the situation since being technically classed as disabled, it can be considered discriminatory. They told me to go back up and just ask why they were doing what they were doing and if I had actually been kicked out since again, they never specified anything to me. The guy was still being ill mannered towards me and wouldn't give me a reason and I told both him and the woman that "At least I haven't shown up with a gang of lads, in a full trackie and walking about with my hand down my cock". She didn't have anything to say other than she wasn't arguing. I wasn't either. I just wanted some kind of understanding from them, especially the guy on security. I then phoned West Yorkshire Police back and this operator told me my options were hand the phone to the guy on security so they could speak to him and understand more or I could report the incident as a hate crime but it would mean having to receive a phone call from the police at some later date (I'm also on the spectrum as high functioning and I have been treated for OCD amongst other things before but OCD has changed over the years for me). I chose to ask the guy to answer the phone to speak to the operator in the end and again, he told me he wasn't answering any phone or anything at all and that they themselves had phoned the police and they were on their way. I was still on the phone to West Yorkshire Police as well and the operator asked me to ask for the crime reference number and he said "the crime reference number is you're not getting back in". So, really, they hadn't phoned anybody. They also asked an off-duty mental health paramedic, who happened to be there to do some shopping, to speak to me. She understood my situation completely and tried to speak to the guy on security herself and briefly tell him what I'd told her and she even agreed after with everything I had to say about the way he was. I personally think you might want to consider putting him on a mental health course of some kind. UPDATE: Massive, massive respect to Faye for being the most understanding out of everyone on the phone and then in person! Give her a promotion!
Went to tesco at pontefract this evening and what is the point in having a colleague store when everything was been taken of the shelves at 8pm and when I asked about it just got told thats the way it is, very rude tbh special to a fellow colleague, Looks like not going here again Disappointing Regards Alan
I've been to this Tesco when I was travelling to Leeds. The manager Frazer is the best person in this shop. He was really helpful and showed me all the things that I wanted to buy. I definitely recommend everyone to talk to him incase you'd have difficulty in finding whatever you're looking for. His customer service was spot-on. Thank you so much Frazer.
Friendly, helpful staff including security, lots of choice and reasonable prices. A well set out, clean store.
Food shop under one roof. Gets busy. Got unmanned tills, need to start paying wages to these customers that use them.
Good customer service delivered in obtaining an item from the back where the shelf was empty.
Always a good & varied amount of stock on offer. Even now in the times of the cost of living crisis Tesco are always very competetive & in my opinion offer by far the best value for money of any of "The big four" ( Tesco,Morrisons,Asda & Sainsbury). Membership of the Tesco Clubcard scheme is a must & highly reccommended if you like special offers, regual bargains and price cuts. Now Tesco are playing Aldi at their own game & matching their prices on certain food & non-food items your shop is even cheaper. Tesco Mobile is well worth a look too if you use another mobile network provider. I have been with them fo around a decade and sim only contracts & buying my mobile phones from them has saved me lots of money in that time. Also shopping online with the Tesco Grocery App is very handy & a convenient way to shop. It's so easy to navigate and the delivery slots are very plentiful with a choice of times to suit everyone. All shopping is then delivered to your door by friendly,reliable,polite,helpful and smartly turned out delivery drivers who always deliver on time. On a rare occasion where there could be a short delay of some kind you are constantly updated/notified by text/email as to the situation so that you are well aware of any changes to your delivery time slot.
Brill as always wanted carpet shampoo noone else had got any got it here for getting carpet clean five star a nd it's not pricy only issues for a small carpet for a thourach clean you'd need 3 bottles for a big carpet maybe 6 bottles but at two pound so thing each its still brilliant value next week will be buying three mors bottles best carpet cleaner liquid I've everl had l ooking like new I'
If you are driving the postcode takes you to the highstreet where you can't park. You have to take a 5 minute detour which takes you to the rear of the store. You also have to pay for parking, the only Tesco I've ever visited that requires this. To make things better the Hot Deli is closed. Waste of time and parking fee.
Tesco Superstore is located at 12 Cornmarket, Pontefract WF8 1BJ, United Kingdom
You can contact Tesco Superstore at +44 345 677 9540
You can find directions to Tesco Superstore by following this map link
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