Subway Restaurant in Birmingham, Marston Green

Reviews

1. Faz ★☆☆☆☆

   Horrible service greeted by 2 miserable ladies, one more rude than the other. Simple questions were met with blunt passive aggressive replies, messed up my order, claimed to ‘forget’ to put items into the bag when packing the order, made up excuses for these missing items and then didn’t offer replacement items for the ones that were ‘out of stock’, which was never raised initially… hoping I wouldn’t realise there were missing items in the bag. The sub sandwich was very poorly made, unhygienic practices observed throughout too.

   1 year ago
2. Hugh Mor ★☆☆☆☆

   Truly awful "ground bean" coffee, weak as water (not grinding enough beans!) with floaters- see pic. On top of that assistant didn't want to give me fresh milk on the side....use the UHT. I avoid their ultra processed subs...and now their "no beans" coffee.

   1 year ago
3. Alexa French ★★★★★

   I popped in to subway for a takeaway drink on 04/04/25 at around 6:30 pm and a lovely lady smiled and said hi before i’d even got all the way to the counter. i was waiting for my partner and fancied just a takeaway cup drink and sat down at the table for 5 mins. and for some reason started having a really heavy nose bleed, i panicked because i had nothing to catch it with and quickly asked for help from the staff in getting something, and they couldn’t have been more concerned and helpful if they tried. offered me a bottle of water and blue roll. they turned an odd and slightly concerning situation into a lovely reminder of human compassion. thank you both for your help and making sure i was okay xx

   1 year ago

1. Peaky Blinder ★★★★☆

   Have used on occasion, mainly for drinks, Staff are always pleasant enough, Latte coffee is pleasant enough, breakfast egg 6in roll ? More bread and sauce than filling ? Extra egg and it is acceptable. The plus side is the price is reasonable for a station.

   1 year ago
2. Clara JING ★★★★★

   Very nice service from two ladies this morning. Feeling warm and thankful from my heart. The food is also very nice too. Recommend cheese beef with hash browns.

   almost 3 years ago
3. Karolina Gunia ★☆☆☆☆

   Staff needs to work on better manners, male staff was friendly plus I had chicken cheese sandwich and had the worse food poison ever..never again

   almost 3 years ago

1. Chris Thomas ★☆☆☆☆

   I stopped being a subway customer when I did not use my loyalty card for a long time due to moving house and then COVID and found that Subway zeroed my card due to non-use. A lot of points value was lost. Loyalty works both ways and if they drop me I drop them.

   almost 3 years ago
2. Angelika Róża ★☆☆☆☆

   The sandwich was almost empty.

   almost 3 years ago
3. Zeina Horo ★★★★★

   Thank you Helena for helping out with my first meal at Subway! service was great and Heena(Staff) welcoming and very smily! will definitely recommend it

   almost 4 years ago

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