Taco Bell Restaurant in The Parade, Birmingham

Reviews

1. Sam Dhillon ★☆☆☆☆

   If I was able to I would not have given any stars. Ordered via uber eats, establishment refused to give the driver our order as he had 2 already! Establishment said our order was complete and delivered, it was not, they didn’t even bother to inform us of what was going on, the driver did. Called multiple times and Taco Bell didn’t answer. Will not be ordering from them again…

   almost 8 months ago
2. Kleh Vee ★★★★★

   Lacey is a great attribute to the store. She is always smiling, approachable and her customer service skills are top notch! Lacey is a great asset and should be appreciated for her hard work! The food is nice and the portion is great, highly recommend.

   1 year ago
3. Syeda Makwana ★★★★☆

   very busy sunday night; waited ages for order. most tables were dirty. food was okay. got our order wrong: chicken tacos instead of beef and red bean. beef was the best out of all options. more filling needed. churros with caramel dip were delicious. drinks watered down.

   almost 3 years ago

1. Paul Alders ★★☆☆☆

   I'd read the previous reviews of this establishment and I thought they must be exaggerated. It couldn't possibly be as bad as everyone is saying. How wrong I was. The first things you see when you walk in is the dirty floors and tables covered in clutter. The tables that have had the previous customers wrappings removed look sticky and in desperate need of a wipe down. There are 2 self order machines but only one is operational, the other is obviously just for decoration. It is also great for leaning against while in the very long queue to use the lone ordering machine. Once you get to the front of the queue, the machine isn't very intuitive, the menu could be laid out much better. Once your order is entered and paid for, that's when you realise, the machine has no receipt paper so there is no proof you've ordered and you have to memorise your order number. I didn't come here to play memory games, I just want to eat. Another very long wait for the food to be prepared, there is a lot of complaining amongst customers and thus is even before they've tasted the food. But, it is a great place to bond with like minded, hungry people who are getting hungrier by the minute. The staff are very slow and aren't apologetic about it. Over half of them are smoking in the doorway so the remaining few are left to make the orders in a production line. By the time you get your food it is generously fingered by a whole gang of teenagers. Now the food really is something special. All of it room temperature despite being made right in front of us mere seconds ago. The taco, filled with unseasoned, flavourless beef mince at the temperature perfect for happy little bacteria to socialise and have one night stands resulting in pregnancy. Luckily there is a solution to the bland flavourless food. There are plenty of red sachets lying around. The name Fire Sauce fills me with hope. I tear open the packet and eagerly smoother my taco with it. I take a bite... more like Disappointment Sauce. It is barely ketchup. The rest of the food wasn't any better and I won't be rushing to visit here again although I was rushing somewhere else with stomach cramps not long after eating. Not recommended, it is a shame there are so few Mexican style food establishment around. If that is the kind of food you enjoy, this is not the place to find it.

   almost 4 years ago
2. Joey Schilling ★★★★☆

   First trip to taco bell in the UK. The staff were very friendly and helpful, helping us to order. Everything came out in a nice box and was done very well. We got the crunchwrap cravings meal for 2 which has two beef crunchwrap supreme, two soft beef tacos, two seasoned fries with nacho cheese sauce and two portions of cinnamon twists. Also got two soft drinks. Good value for money. Also use their app for great savings Giving 4 not 5 star as the toilet door was broken and I had to get my wife to stand outside as it's located near the self-service screens. Other than that great food and will 100% return soon

   almost 4 years ago
3. Simone Bagshaw ★★★★☆

   Food was surprisingly good bit on the greasy side but nothing huge to complain about. Cleanliness of the place needs some work hoovering sweeping etc but again nothing to major I would definitely come again

   almost 4 years ago

1. G. “WizeFool” ★★☆☆☆

   Out to eat with a friend. Saw the this place and thought we'd gamble it with the bad reviews. Sadly it lived up to them. Order was taken quick enough, but the clerk didn't seem to have much knowledge or advice about the menu. Took a while for the food to be prepared, so I wouldn't call this fast food in anyway. Food didn't look all that appealing, but it's all about the flavours.... which are bland. The nachos didn't have much sour cream on, thus thought we could ask for more and that became an issue as it was good enough as far as the staff were concerned. I'd say go for the novelty aspect, but I doubt you'll return.

   almost 4 years ago
2. G. “WiseFool” ★★☆☆☆

   Out to eat with a friend. Saw the this place and thought we'd gamble it with the bad reviews. Sadly it lived up to them. Order was taken quick enough, but the clerk didn't seem to have much knowledge or advice about the menu. Took a while for the food to be prepared, so I wouldn't call this fast food in anyway. Food didn't look all that appealing, but it's all about the flavours.... which are bland. The nachos didn't have much sour cream on, thus thought we could ask for more and that became an issue as it was good enough as far as the staff were concerned. I'd say go for the novelty aspect, but I doubt you'll return.

   almost 4 years ago

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