Nando's Shirley Restaurant in Solihull, Shirley

Reviews

1. J K ★★★★★

   Very fast service and decent portion size.

   almost 10 months ago
2. Sarah Aylward ★★★☆☆

   Ordered via Deliveroo but food arrived cold and fit for the bin. I asked for it to be extra hot spicy but sadly wasn’t, can’t tell if 1/2 chicken dry because of way cooked or being cold. The man delivering was on a bicycle and went to postcode without reading address, so ended up in wrong area not at the hotel.

   almost 11 months ago
3. H R ★★★★★

   Went with a few friends – staff were really friendly and the food was good. Great experience overall!”

   1 year ago

1. DH HU ★★★☆☆

   The chicken is very dry so is the mashed potato - it has dried shell on it. I wonder they still make the food to order, or using microwave?

   1 year ago
2. D K ★☆☆☆☆

   Had a terrible experience about 17:00 today (Sunday) by the lady who was meeting and seating customers at the front door. She was sarcastic from the moment I asked at the till for a table for two. She said to go back to the front door as that’s where we can get table and then she changed her mind - rude. I am aware of this however, no one came to greet us for some time and this is very poor service as we were kept waiting. She placed us on the worst table in the restaurant and I did ask if I could choose a table… apparently she was short staffed and had to clear a table so she would not let us sit where we’d like to. A few minutes later she cleared a table and allowed a couple to sit in a booth where we would liked to have sat!!!! This was clearly preferential treatment. We did not order food and left. I will never go in there again.

   1 year ago
3. Josh S ★★★★☆

   Food is always pretty good here at this Nandos, as you would expect and has recently had a refurb inside so had a nice updated decor. Also it was great to see the butterfly burger back on the menu as it has been off for over 2 years! Might be down to it being a popular location but it is always pretty busy in here and I do feel like they have crammed in too many tables into this restaurant. As you walk in on the right hand side they basically have tables in what should be a walk way. We were sat here initially but then had to move when another booth became available as it would have not been comfortable to eat on one of these small tables at all. Note on the staff, they all seemed to be a bit miserable if I am honest, not much care about what they do and very rarely smile…

   almost 3 years ago

1. Jonathan Lawson ★☆☆☆☆

   Poorly managed. Ordered online for collection to wait an amount of time I could have cooked it my self. Lady managing was rude, served customers before without asking what I was here for.

   almost 3 years ago
2. Tinashe Nyamusara ★★★☆☆

   Good food, service could have been better, great atmosphere

   almost 3 years ago
3. Marco De Francesco ★★☆☆☆

   We've been to this location many times before its re-design and never had a problem. Unfortunately, the décor did not save the experience. We arrived around 16:00 to find a queue waiting for seating and a half-empty restaurant. It seems the location is a tad understaffed. We were seated and ordered through the app. We ordered 2x halloumi sticks and dip, arriving before we got our drink glasses. We had finished our starters before the glasses arrived. Unfortunately, the location seemed to be in short supply in the drinks department, as a third of the drinks dispenser were unavailable, only offering Coca-Cola (and varieties). We ordered Fino Pitta's, which were great as always. The rest of the experience was okay. Unfortunately, we had a poor experience caused by the spotty service due to the poor team being understaffed. I look forward to coming back to this beautifully re-designed location. However, I hope more effort is put into recruitment so the experience can flow.

   almost 4 years ago

1. emma bralsford ★☆☆☆☆

   Truly disappointed with this order. We have had takeaway from nandos a couple of times and have been really impressed so last night we decided to order from there again. Much to our disappointment when we collected the food it was not up to it's previous standard. The chips were cold and soggy, the wrap that we had ordered as plain still contained all the sauces and salads we didnt want, my corn on the cob was BLACK, lettuce was brown and the quarter chicken that we ordered was not a quarter chicken it was a chicken thigh half the size! We phoned up and were offered a refund or for the order to be remade - staff were understanding enough but for collection I shouldn't have to spend twice the petrol for them to get it right! Re-collected the order and once again was disappointed as they got it wrong again and gave us a pitta instead of a beanie burger! Waste of money and time for what we wanted to be a nice family treat

   almost 5 years ago

FAQs