Always had Friendly reception,girls on the phone polite and helpful, food is yummy just started havin the special chow main defo my now go for.
I've been this takeaway for years but last night was absolutely disgusting l had chicken curry fried rice spicy chips and singerpore chow mein the chicken was like rubber no taste what so ever chowmein was very dry and the chips were not even tasty l shall be ordering here ever again.
My food was nice but beef chow mein wasn’t yummy
I ordered from this chinese on a Saturday, paid cash on delivery, young girl (child) delivering my food kept my £5 change and began to walk off. I asked for it back and she just walked away. Shocking. This restaurant owes me my £5 back. This young girl should not be working. Can’t even do basic mathematics. Girl had Black hair and was quite skinny average height. New ruby sort this.
Have always had nice meals from here, have been using since 2016
Absolutely disgusted by the customer service. They literally lied my food was delayed, yet other customers after me where coming and going with there orders. I have used them before but this shocking.
DO NOT EAT HERE Feel absolutely sick to my stomach. I've used this place for over a year now. It's standards have been slipping, but nothing major. Just hit and miss whether or not it's nice. Ordered 2 chicken Currys tonight. Chicken was rotten. Literally rotten. Grey on the outside and black on the inside. Every single piece of chicken throughout both currys. Called to tell them I was bringing it back and they said it wasn't rotten, it was just dark meat from thighs etc. No. It's rotten. Walked it back for a full refund and showed them the chicken. Said they never noticed because it's only on the inside. IT'S ROTTEN FROM THE INSIDE OUT. I told him he's going to kill someone and he just looked at me. Seriously, I will never eat here again and I'll make sure everyone I knows doesn't either. Absolutely disgusting.
New Ruby is located at 241 Merritt's Brook Ln, Birmingham B31 1UJ, UK
You can contact New Ruby at +44 121 478 1836
You can find directions to New Ruby by following this map link