Usually order from here and food has always been great, not last night. All food was cold for the four of us despite being in foil containers. Chow mein was just beef and noodles, nothing else, usually has peppers/onions. My husband unusually took the step and rang them, not wanting a refund but to state that the food was below par. He got shouted at by the Chinese lady, think her name was Doris, she said that we had left the food too long in the car (it's only a 10 minute journey home) and she actually said to him she didn't believe him. He very calmly throughout had to ask her not to shout. All other staff members were English so not sure if they have been taken over or under staffed but something wasn't right last night. Apprehensive now about going again especially given treatment after.
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Reviews
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marie mc bain ★☆☆☆☆
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Will Timmis ★☆☆☆☆
Food supposed to be good but can’t cope when they get busy. No connection between counter staff and kitchen. Waited over an hour watching folks around me get their order before me. Got a refund but very little apology - complacency springs mind. Must be others locally to use next time. Would not recommend on a Saturday night!
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Chris Burns ★★☆☆☆
I will let the photo speak for itself- this is a Yuk Sung…. Clearly just onion on lettuce. Service was ok. Food…. I will let u make your own opinion
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Craig McAllister ★☆☆☆☆
Careful if you are vegetarian. Gave us real chicken instead of the vegan chicken Cherry on top of a painful wait. Told 25-30mins but ended up waiting for over an hour.
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Harry Poole ★★★★☆
Decent food, fast service, would make a decent restaurant, with the front of house space.
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James Whelton ★★★★★
This is the best place for Chinese take-away. Really top quality food and service.
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Royston Walker ★☆☆☆☆
Now that is the first bad meal I have had from here I don't know if the cook hadn't turns up I don't know but it was bad there wasn't any soy sauce In the chow mein and the beef was a bit anemic
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Sean Cumiskey ★★★★★
Go here every time we want Chinese food. The staff are really friendly and always look like they want to see you, the food is delicious and the price is what you'd expect. Nothing more you can ask for really, great place.
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Mark Gardner ★☆☆☆☆
Really poor service from the girl on the counter. Ordered my food and was advised it would be half an hour. After waiting an hour i was then asked what name i had ordered it under. After checking where my food was i was then asked if i definitely ordered under the name i had given which i obviously had as i had paid under this name. I then waited a further 5 minutes to be told they couldn't find my order. I asked how long it would take if they start it now and was advised "I Don't know" so i ended up getting my money back. I can't comment on the food as i never got to try it.I went to Alvechurch Chinese instead as it was a 20 minute wait, cheaper and absolutely gorgeous food. Avoid unless you want a long wait and attitude.
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FAQs
What is the address of Happy Valley?
Happy Valley is located at 32A Hewell Rd, Barnt Green, Birmingham B45 8NE, UK
What is the phone number of Happy Valley?
You can contact Happy Valley at +44 121 447 8099
How can I get to Happy Valley?
You can find directions to Happy Valley by following this map link