Order at your own risk. The burger bun arrived so soggy it had the texture of a dishcloth. Iβve walked for miles in heavy rain and had drier results. Perhaps more breathable packaging would help. I called the takeaway and spoke to the boss, who explained it was the delivery driverβs fault for not coming to my address first as instructed. A replacement arrived around 40 minutes later and, impressively, was even wetter than the first. Consistency is clearly important. On the bright side, both of my dogs were very happy with their double cheeseburgers. Unfortunately, I canβt say the same for the customer experience.
Contacts & Location
π Address: 28 Albion Street, Castleford WF10 1EN, United Kingdom
π Phone: +44 1977 555515
π Website: donerz.com
Photos
Reviews
-
Luke Sinclair β ββββ
-
Radio Rebel β ββββ
Extremely shocking and poor customer service, provided me with an incorrect burger at 1:40/1:50am I called at 2am to which I had no answer the owners excuse was βIβd gone home at 2β and because of that he refused to replace the incorrect order, got extremely rude on the phone hung up multiple times then got told to call later when big boss was in to which he wasnβt this was at 6pm then 7pm then got told to wait another hour at that point. My kids didnβt get their food, the other owner needs to get a grip and learn how to do customer service instead of telling customers βto come down to the shopβ in a threatening way, rest assured just eat have been notified and will be closing down your contract effective Wednesday the 12th November if the issue is not resolved, you have my number brother donβt be a ass about it
-
Bailey Hardy β ββββ
Terrible, burgers tasted like cardboard and couldnβt even get a refund on it.
-
Andrew Hinkley β ββββ
Looks like the driver sat on our food to keep warm. Didn't order a messy burger but it is. Didn't order cheese on the fries but there is and cheese sauce everywhere in the bag My mate got kebab meat but it was very dry. He thinks it's been reheated. Dissapointing.
-
Rebel Moose β β β β β
Great delivery time food was five star highly recomened
-
Steve Lynn β ββββ
Joke. Confirmed an order on justeat then 90mis later cancelled it. DO NOT USE
-
Fallen β β β β β
Always great food, you haven't lived until you've tried a cheese chicken fillet wrap
-
Jon Schofield β β β β β
Walked in asked for biggest donner on naan they did and a portion of onion rings only charged me a tenner and my god I shouldn't have ordered the onion rings lol only down side they forgot mi yoghurt sauce
New Review
FAQs
What is the address of Donerz Kebab House?
Donerz Kebab House is located at 28 Albion Street, Castleford WF10 1EN, United Kingdom
What is the phone number of Donerz Kebab House?
You can contact Donerz Kebab House at +44 1977 555515
How can I get to Donerz Kebab House?
You can find directions to Donerz Kebab House by following this map link