Reviews

  1. Janna Fi ★☆☆☆☆

    Genuinely the worst, most unfriendly service you will ever experience. The staff are aggressive and all seem irritated to have to serve customers. Sam in particular was incredibly rude to multiple people in the queue. Service was so slow it would have been faster if I’d gone to Brazil to grind the coffee beans myself. It was the same last time I came a few years ago and I vowed never to return but wanted to give it another chance. No focus from the management to improve things it seems.

  2. Neil Swift ★☆☆☆☆

    Came in for a hot chocolate which was cold and the staff just didn’t seem bothered.. no hello or rapport… left me standing at the till as the server just carried on with her job sorting the till out even though I was right in front of her.. no one moment please or please bear with me… my first impression was these people just don’t enjoy their jobs… no passion no customer service

  3. Robbed Copy ★★★★★

    Had a quick bite after a good day on the slope. The staff were great - very friendly and helpful.

  1. Linda Cassidy ★☆☆☆☆

    What a disappointment! Chicken schnitzel probably one of the most disgusting things I’ve ever tried. Chicken was still pink and yet dried out so much it was hard to cut. and did not taste right. Meal took a while to come out seeing as the place was empty. Much nicer franchise restaurants in the building. Here your paying mountain side prices for inedible junk.

  2. georgiav01 ★☆☆☆☆

    Came in yesterday for a hot chocolate and all the staff were very polite and the drinks were nice however it was ruined as when me and my friend were about to leave we were given multiple mucky looks from one of the staff members, I didn’t get her name but she had black hair, quiet short and probably mid 30s. I thought this was very rude and unprofessional. She wasn’t in the cafe long so I assume she may be a manager as she was also in different uniform.

  3. Mark Emery ★★★★★

    Lovely Val d’Isere burgers following a couple of hours on the slopes. Great food and friendly service.

  1. Damien Varley ★☆☆☆☆

    Popped in for a drink and food with my kids. My order was taken wrong but reprocessed. I have no issue with this as mistakes happen however I do have an issue with the attitude and lack of manners from some of the staff. The drinks, including a hot tea, were put at the end of the bar near the entrance. While sorting the tea a waitress came with food and shouted "watch your back" at me. No please, no excuse me, just rudeness. She then returned to the bar area and bumped me then again proceeded to bump me out of the way again a moment later without any word or apologies. If this is the way the staff are allowed to treat customers then I won't be coming back and will be passing on this information to my friends and family in the area.

  2. ShadowZz ★☆☆☆☆

    terrible. waited 40 mins for cheesy chips and they did not come. had to ask them how long it’ll take and they said they’ve started them now. many people who ordered after me got their food first. terrible.

New Review

FAQs

What is the address of The Alpine Kitchen?

The Alpine Kitchen is located at Xscape Centre, Colorado Way, Castleford WF10 4TA, UK

How can I get to The Alpine Kitchen?

You can find directions to The Alpine Kitchen by following this map link

Advertisements