The Norfolk Arms Chapeltown, Sheffield

Reviews

1. Alexandra Rysztogi ★★★★★

   New management has taken over the hotel and bar, and they are doing a great job! The bed was incredibly comfortable, and the shower was spacious, with good water pressure. Overall, great value for the price. The manager really looked after us, and the bar was good value too. Would recommend for anyone looking for affordable, comfortable accommodation, with helpful management!

   almost 6 months ago
2. Dumisani Nguni ★★★★★

   Great place redone the rooms are amazing and the food at the restaurant was supper good. I would recommend anyone any day. The new owner is so friendly and welcoming..,great customer service

   almost 9 months ago
3. Rachael Wakefield ★☆☆☆☆

   Never again it so isolated !!! Arrived very messy pub landlady seems friendly ask us to fill in the form I’ve ask we need food after a long journey from south ‘sorry we don’t do food there one down the road ‘ great ! straight away took us to our room first reaction was nice We looked around there concerns of dust everywhere shower screen look dirty eek good job only one night Bed is worse nightmare couldn’t sleep tossing turning it like a water bed Window broken handles couldn’t open only one it was humid night Pub was close around 9.30pm to 10 pm Woke up and we leave straight away it put us off big time Would not recommend this

   1 year ago

1. mark murphy ★★☆☆☆

   We had lunch at The Norfolk Arms on Thursday the 30th of January. My daughter and I ordered the Pan-Fried Salmon (£19.99 each). We waited 35 minutes. When it arrived it was all overcooked. It seemed as though the food had been cooked and then warmed up. The salmon was dry, the carrots seemed like they were out of a packet as did the broccoli. (I gave half of my salmon to my dog!) The staff serving the food and working the bar were excellent, and the place was cosy and warm. But, our meals were awful. My wife had pie with chips and mushy peas, and she said hers was ok.....I'm just trying to be fair.

   1 year ago
2. jack b ★☆☆☆☆

   Can’t comment on the rooms as haven’t seen them, but was on a walk with family and friends today and we decided to stop here for a refreshment with the kids, as I used to come in a few years ago it was a brilliant place with a brilliant atmosphere. There’s a big sign outside saying under new management…. If that’s what you call it. They couldn’t manage if they tried the service is appalling. I ordered an alcohol free product and was told it was same price as the alcoholic version this is not the case in any other establishment then she started shouting “I will show you the paper work on what we pay for them” she lacked customer service skills and was very high rate and didn’t really know what she was doing, same with the male staff behind the bar, he didn’t know the products (even when in line of sight). The pub was empty nobody in at all except staff, no background music or anything just a tv playing day time tv very loud. Cleanliness is not a thing the pub is dirty and the toilets are even worse. My friends went to the toilet and saw the muck everywhere. I was also appalled at how they charged £4.95 for a kids cone with 1 scoop of ice cream on!! My cousin was charged around £6 too much on her card. They just make things up as they go along…. So sad to see once a good pub go down hill…. It needs closing down or managers what know what they are doing!

   1 year ago
3. Ruth Willmott ★★★★★

   Brilliant stay, food was delicious and hot also the staff are very welcoming and friendly, rooms are spacious, warm and cosy. Lovely nights sleep. When visiting again I will be sure to book here. Location was perfect for us but, if you want to go into Sheffield you would need to drive.

   almost 3 years ago

1. Steve Jones ★★★★★

   Friendly staff, decent beer and the food was amazing. Large, tasty portions. If I'm ever in the area again I'd definitely go back

   almost 3 years ago
2. Graham Coulton ★★★★★

   We are currently staying at the Norfolk Arms, rooms are of such a high class, beautifully decorated with a warm feeling to them, impeccably clean and spacious, the service always comes with a smile from the pleasant and helpful staff and this is complimented with the excellent service and delicious tasting Menu. We have so far enjoyed the Mexican burger which was bursting with flavor and very well presented, the fish and chips and chilli which were also equally delicious. Whether you are looking to enjoy a meal with friends, family or colleagues or an overnight stay, the Norfolk Arms is a must visit.

   almost 3 years ago
3. Titi Canetti ★★★★★

   Arrived by car Had fish, chips and mushy peas. More than generous portion. Piping hot, and absolutely delicious. Price worth it. Staff very professional and friendly. Recommended Will go again

   almost 3 years ago

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