McDonald's Restaurant in Barnsley, Tankersley

Reviews

1. Farhan Hafeez ★☆☆☆☆

   The biggest issue with this McDonald’s branch is the attitude and behavior of the staff. There is a noticeable lack of respect toward customers, especially during busy hours. If the restaurant is short-staffed, that is a management and scheduling problem, it should not be taken out on customers who simply expect basic service. Some of the senior staff, supervisors or team leaders, act as if they are above speaking politely or offering simple courtesy. Instead of helping when the place gets busy, the attitude becomes dismissive and rude. Fast-food service doesn’t require treating customers like they are inconveniences. Better training, proper staffing, and a reminder about professionalism and respect would make a huge difference.

   almost 8 months ago
2. Jiri Jansa ★☆☆☆☆

   Food looked like it been kicked around,and when cars piled up and blocked drive way staff couldn't care less instead of tell them to park in a car park. We sat in car with our burgers for good 10 min before 4 cars front of us got their big orders in. Never I seen more backwards run McDonald full period. And still put ice in drink when asked twice not to ........

   almost 8 months ago
3. Josh Waddilove ★☆☆☆☆

   They just take the mick with your order on purpose.. had so many deliveries go wrong from this place. I have to get refunds constantly from just eat for how bad it arrives. They either drown the burgers or hardly put any sauce on. Punch every burger as it’s finished. Burn most things. It’s all awful and it never gets better. Management need to actually look at what the workers do because it’s just the worse mc Donald’s you could imagine.

   almost 9 months ago

1. Matt Sheridan ★☆☆☆☆

   I have eaten at this restaurant twice, coincidentally in one day which isnt something i make a habit of but was passing in the morning and then the evening and must say that its a very poor McDonalds this one. Food took over 20minuets to be served, at which point the order was incorrect with special orders served with the bits on that had been removed at point of ordering.. this is poor especially given the importance of food preparation around allergies. There were also items completely missing from the order. There seems to be more than ample front of house/cleaning staff, to the point they were that overstaffed in this roll that they were stood next to my table moaning and gossiping about colleagues and incidently how they feel that this restaurant is badly managed. If the back of house was as adequately managed as the front of house then I suspect orders may be completed quicker. Its also apparent that deliveroo/uber orders are heavily prioritised and there are ALOT of them which also adds to the waiting time for in-store customers. All in all it seems at this restaurant, the origins of McDonalds "fast service" is totally lost and if your in a rush or have allergies then dont bother.

   almost 10 months ago
2. Natalie Tunnacliffe ★☆☆☆☆

   Absolute disgrace. Took 25 mins to get our order wrong and when I asked how long one the staff made a comment about spitting in my food. I asked for a manger and she said sorry we're stressed we're having a health and safety inspection. Oh good go and get him he can check my babies porridge for spit!!

   almost 11 months ago
3. Ashley-John Stirland ★★☆☆☆

   Not bad very slow to serve a preordered order Brought out with a smile and a very happy member of staff, how ever drinks were wrong and gad to ask twice to get them corrected serving a diabetic who asked for a diet drink a full sugar drink should really be treated the same as an allergy to say cheese you still risk killing me! Overall good but cleanliness should really improve for a food outlet Food was how fresh and correct once we got to eat it

   almost 3 years ago

1. Phillip Spamer ★☆☆☆☆

   Asked for a McCrisp, got a plain one. I didn’t ask for a plain one so took it in and got another plain one! Got another, now back in my van and it has a bit of lettuce thrown on top, that’s it. I just wanted a standard McCrispy! Give up, I’ll eat it anyway but not a good show and I now understand the poor rating here. Should have checked them before spending here.

   almost 3 years ago
2. CJ Shaw ★★★★☆

   Seldom an issue here. It can be busy been a very well placed restaurant. If coming in from the M1 north whist waiting at the red lights on the roundabout the app pics up the restaurant momentarily. Confirm the order at this stage and the wait to collect in the restaurant is usually very short by the time you get parked and inside.

   almost 3 years ago
3. Alisha Hastings ★☆☆☆☆

   Absolutely ridiculous they find it appropriate to "miss off" items that another hard working person paid for. I won't go here again, too many times have things been missed (thankfully noticed before). And of course, no receipt to prove a whole 20 box of nuggets has been missed. What, they don't let you have free lunch anymore so you decide to scrape other people's orders? And in the current financial climate! Vile.

   almost 3 years ago

1. Melissa Watson ★☆☆☆☆

   Missing something every single time we order. We order through Uber eats and every single time they forget to put our sauces in (for the select meal too which they’re chosen for) and this time they forgot my Big Mac. They refund but not for the delivery fee so I have to pay double to get it ordered again.

   almost 3 years ago

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