The staff was friendly and welcoming. Service was quick. Really nice atmosphere, not too loud even when it's busy. Certain tables have a lot of space for prams, which footfall isn't as heavy which is perfect. Food was cooked perfectly and full of flavours
Extremely disappointing experience — overpriced, underwhelming, and outright rude. Let’s start with the host. A very tall Black gentleman (only mentioning for identification, as he wore no name tag) was at the entrance. He walked right up to us, saw us waiting, and didn’t even bother to say hello. It wasn’t until I stared directly at him for a while that he finally mumbled a “hello,” as if I had to beg just to be acknowledged. Basic hospitality? Nonexistent. We were then refused seating in a clearly open section of the restaurant — lights on, people dining, and absolutely no “reserved” signage. When asked why we couldn’t sit there, the answer was vague and dismissive. Instead, we were led to a cramped, uncomfortable spot. The entire interaction felt cold and unwelcoming. As for the food? Laughably small portions — honestly, I wouldn’t serve this to a dog. At this price point, I expected at least something decent, but the flavors were average at best. You’re paying premium rates for barely edible, forgettable dishes. Cold service, inflated prices, microscopic portions, and a general attitude that makes you feel like you’re the inconvenience — Fumo is a hard pass. Never returning, and I’d strongly advise others to steer clear
I visited this place a few times and haven't had any complaints about the cuisine. The food is average to good, however, some dishes are quite expensive for what you get in terms of portion size. It's a posh place and that's what you're paying for; the location, decor and ambience. Last visit was with a reservation and the place was absolutely packed. The customer service at the entryway was polite, and we were seated immediately. Once ordered, the food arrived quickly and all was good with that. As we finished off drinks and the table was being cleared, the manager asked us to leave because there were people waiting. However, it was us that were waiting for dessert, which was taking a long time to arrive as they forgot about it. The waiter/manager/guy in suit did apologise for rushing us. Slightly disappointed with the forgetful service, but it happens when you're rushed off your feet and not all staff are "on the same page".
The food was wonderful. Attentive and friendly atmosphere & service. Firm favourites are fried sea food with scallops, lobster pasta, and fried pizza Panzerotti. We enjoyed everything we tried, and we come here often and I'm never disappointed with the food. Would 100% recommend. My only criticism is the lobster pasta keeps getting smaller and smaller hoping this improves.
We visited on a Saturday evening at around 630pm, we turned up on the off chance without a booking, we were lucky and got a table straight away. The place was busy so do recommend booking before-hand. It's located right at the top floor of Selfridges. Service was good but had to wait a while for the bill once we were ready to leave. Dishes are 'portion-sized' between a full course & tapas dish. Whilst the menu recommends between 5 to 6 dishes between 2 people - the sizes of portions were good & depending upon how hungry you are, 4 dishes should be ok. We ordered 5 dishes and were so full, couldn't order dessert! The food came out quickly and was good & well cooked. The atmosphere was great and the decor really nice.
Food was ok, we didn't understand what the female manager was saying, she said something about tapas, which confused us. The food was bigger than a tapas portion but smaller than a main meal. I had the lobster special, there was hardly any lobster under the shell, very disappointing. Mixed salad and pizza were OK, nothing special.
The food was DELICIOUS. The staff were so amazing, and so helpful. Expensive but a great place to go with your partner in the evening. Small plates of food so get a couple. Make sure you try the PASTA and the truffle chips, so good.
Really exceeded my expectations. Lively little Italian restaurant with affordable prices and great food. The servers were really nice and accommodating and I would definitely go back again.
When you say that you’re eating some really amazing food in the middle of a Department Store doesn’t really do this place justice. The food is fantastic and the staff were really something, polite, extremely well presented and so helpful. Make sure you order various dishes to really enjoy and soak up the real experience , it’s not a 1 dish per person gig lol. If you’re in the Bullring or surrounding area you must visit at least once- you won’t regret it
On the top floor of Selfridge's with a view over the Bullring, but doesn't feel like you are eating in a department store. Extensive selection of small plates that are great to share. Allergens are not shown on the menu but waiting staff were knowledgeable about gluten free options.
Fumo Selfridges is located at Floor 4, Selfridges, Upper Mall East, Upper Dean St, Birmingham B5 4BP, UK
You can contact Fumo Selfridges at +44 121 600 6869
You can find directions to Fumo Selfridges by following this map link